Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,194 Reviews)
Rating breakdown 3,194 reviews
5 Stars
2,477
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
2
Good idea, lots of development needed still.
on December 18, 2024
Posted by: Dale
from Pine Grove ca
Expertise:Intermediate
I am leaving this review on the operating system that causes me to go through the phone setup everytime it updates and throws all kinds of adds at me at the same time. I also have to go through a list of apps that the phone is suggesting I download and stop them from auto downloading without permission so my phone don't get jammed up with a bunch of scrap I don't want and still have to go through phone about once a week to delete all the apps and games it auto downloaded for me that I have no use for, never heard of and will never use.
I checked some other review of this phone and have found that mine has the same issue most other bad reviews mention, everytime I fold my phone open or closed it makes crunching sounds in the hinge, it has done it everytime including the first time I opened it out of the box. Otherwise I like the size and comfort of the phone.
I would recommend this to a friend!
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, December 27, 2024
Hello Dale,
Thank you for taking the time to share your experience with the Galaxy Z Flip6 device. We are pleased to hear that you are mostly enjoying your phone. Our goal is to help you fully enjoy every aspect of your device. Many of your inquiries may have simple solutions that involve tweaking settings or making adjustments.
If you need assistance, you can always reach out to a member of our Samsung Support Team at 1-800-SAMSUNG. Alternatively, you can visit one of our authorized repair providers, uBreakiFix, which has over 600 locations across the U.S. You can either walk in or set up an appointment. In many cases, your phone can be repaired in just a matter of minutes. And performing to your liking.
Below, we will provide additional resources with information on how to set up your device for optimal performance.
Thank you for reaching out, and we appreciate you being a part of the Samsung team!
Samsung | uBreakiFix
Galaxy Z Flip6, Phones Support | Samsung Care US
-Ty
Samsung Support
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Thank you for taking the time to share your experience with the Galaxy Z Flip6 device. We are pleased to hear that you are mostly enjoying your phone. Our goal is to help you fully enjoy every aspect of your device. Many of your inquiries may have simple solutions that involve tweaking settings or making adjustments.
If you need assistance, you can always reach out to a member of our Samsung Support Team at 1-800-SAMSUNG. Alternatively, you can visit one of our authorized repair providers, uBreakiFix, which has over 600 locations across the U.S. You can either walk in or set up an appointment. In many cases, your phone can be repaired in just a matter of minutes. And performing to your liking.
Below, we will provide additional resources with information on how to set up your device for optimal performance.
Thank you for reaching out, and we appreciate you being a part of the Samsung team!
Samsung | uBreakiFix
Galaxy Z Flip6, Phones Support | Samsung Care US
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Bharath
from South Carolina
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy Z Flip 6 is a game-changer! Its sleek, foldable design is both futuristic and practical, fitting perfectly in my pocket without sacrificing screen size. The dynamic AMOLED display is stunning, delivering vibrant colors and sharp details. Performance is seamless with the latest chipset, and the improved hinge feels incredibly durable. The Flex Mode is a standout feature—perfect for hands-free selfies and video calls. Samsung has truly redefined innovation with this phone. If you’re looking for a unique and powerful device, the Z Flip 6 is worth every penny!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2025
Hello Bharath,
Thank you for your kind words! We’re thrilled to hear that you love the Galaxy Z Flip6. Your satisfaction is our top priority. Our goal was to combine a classic design with modern features, creating a compact phone that fits comfortably in your pocket while still providing the capabilities you expect from any smartphone. We are particularly excited about the display quality and the seamless transitions it offers. We strive to continue delivering innovative devices that you can be proud of, and we can’t wait for you to add future devices to your collection. Thank you for reaching out and for being a valued member of the Samsung community!
-Ty
Samsung Support
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Thank you for your kind words! We’re thrilled to hear that you love the Galaxy Z Flip6. Your satisfaction is our top priority. Our goal was to combine a classic design with modern features, creating a compact phone that fits comfortably in your pocket while still providing the capabilities you expect from any smartphone. We are particularly excited about the display quality and the seamless transitions it offers. We strive to continue delivering innovative devices that you can be proud of, and we can’t wait for you to add future devices to your collection. Thank you for reaching out and for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with great performance but delicate
on December 18, 2024
Posted by: Reviewer
Verified Purchase:Yes
Very interesting features and the fold hinge is quite good. Its very sensitive so need to maintain carefully.
Written by a customer while visiting Samsung US
Posted by: Pinche Gary
Verified Purchase:Yes
So far a great phone. Camera is a step back from my 22 Ultra, and no stylus. I was very concerned about the hinge but so far it hasn't a problem.
Response from Samsung USBy R&R Team, January 10, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip6! We appreciate your feedback on the camera and the absence of a stylus. The Z Flip6 has advanced AI-driven features that significantly enhance focusing and image quality. The 12MP ultra-wide camera has also received upgrades, particularly in low-light performance and HDR support, making it easier to capture stunning photos in challenging lighting conditions. Even though the Z Flip6 may differ from the S22 Ultra in some specifications, its AI integration really elevates the photography experience. Check out the link attached to learn more about the great camera features that the Z Flip6 offers. We're glad to hear that you’re not experiencing any issues with the hinge! We designed it to be durable and reliable, and it’s always reassuring when users find it performs well. We hope you continue to enjoy your Galaxy Z Flip6 and all the innovative features it has to offer! For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003464/
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Written by a customer while visiting Samsung US
Posted by: Nicole F
from Michig
Expertise:Intermediate
Verified Purchase:Yes
😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Flip Phone Fan
Verified Purchase:Yes
Great handy smart phone with so many useful features
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely super amazing deals! I'm so grateful!
on December 17, 2024
Posted by: RandomlLRandomG
from Florida
Expertise:Beginner
I have been wanting this phone for a very long time and now I finally get an opportunity to get financed to me. What a great December Christmas holiday! Go Samsung I love you!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Clip
from PA
Expertise:Expert
Verified Purchase:Yes
Switched from s24 ultra as liked size of z flip 6. As fast and more useful size. Fits nice in pocket and lighter. Didn't need all that super zoom and stuff from the ultra. Hopefully it lasts.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US