Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Posted by: Victoria
Verified Purchase:Yes
You'll never go wrong with Samsung - #TeamSamsung ☺️
Response from Samsung USBy R&R Team, January 29, 2025
Thank you for sharing your feedback on the Galaxy Z Flip6, Victoria. We always appreciate getting insights from our valued customers. The Galaxy Z Flip6 features an innovative foldable design that allows you to enjoy a compact form factor while still experiencing a full-sized smartphone. With the upgraded camera , capturing stunning photos and videos is easier than ever, making it perfect for sharing moments with friends and family. We continually strive to provide our users with cutting-edge technology that aligns with their lifestyles. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. Thank you again for being a part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Isaac
Verified Purchase:Yes
Twice the phone as the Flip Z3.Much faster and love the larger cover screen.
I would recommend this to a friend!
Response from Samsung USBy R&R, January 27, 2025
Hi Issac,
It's wonderful to hear that you are enjoying your Galaxy Z Flip! It’s a significant upgrade from the Z Flip3. The screen resolution and durability of the phone have been incredibly improved, making it an even better device for you. It features a longer-lasting battery, and did you know that the Z Flip6 can withstand up to 200,000 folds? That’s nearly 10 years of durability! We are thrilled that you are enjoying your new device. Thank you for reaching out, and thank you for being a loyal Samsung customer.
-Ty
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It's wonderful to hear that you are enjoying your Galaxy Z Flip! It’s a significant upgrade from the Z Flip3. The screen resolution and durability of the phone have been incredibly improved, making it an even better device for you. It features a longer-lasting battery, and did you know that the Z Flip6 can withstand up to 200,000 folds? That’s nearly 10 years of durability! We are thrilled that you are enjoying your new device. Thank you for reaching out, and thank you for being a loyal Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: AmyB
Verified Purchase:Yes
this is my 2nd flip phone and I love it! I have the Flip 3 and now I have the Flip 6
I would recommend this to a friend!
Response from Samsung USBy R&R, January 27, 2025
Hi Amy B,
We are so happy to hear you are loving the flip of you Galaxy Z Flip6! We wanted to bring a device that was compact that packed a huge punch. The screen are designed better, the battery is designed to last longer and the phone is created to be more durable than ever. We are happy you are loving our devices and we hope they continue to bring you the joy you have come to know. We thank you for reaching out and we thank you for continue to choose Samsung!
-Ty
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We are so happy to hear you are loving the flip of you Galaxy Z Flip6! We wanted to bring a device that was compact that packed a huge punch. The screen are designed better, the battery is designed to last longer and the phone is created to be more durable than ever. We are happy you are loving our devices and we hope they continue to bring you the joy you have come to know. We thank you for reaching out and we thank you for continue to choose Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Elizabeth
Expertise:Intermediate
Verified Purchase:Yes
This z flip 6 is a great phone! Its the 2nd flip phone I've had and I love them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2025
Hi Elizabeth,
Thank you so much for sharing your feedback on your Galaxy Z Flip6. We are thrilled to hear that you are a long-time loyal customer and a fan of the Z Flip series. We hope you are enjoying our modern take on the classic cellphone concept. With the integration of Galaxy AI, your phone has revolutionized the way we use mobile devices. We encourage you to explore all the exciting features of your phone, and we hope it brings you great joy. Thank you for reaching out and for choosing Samsung!
-Ty
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Thank you so much for sharing your feedback on your Galaxy Z Flip6. We are thrilled to hear that you are a long-time loyal customer and a fan of the Z Flip series. We hope you are enjoying our modern take on the classic cellphone concept. With the integration of Galaxy AI, your phone has revolutionized the way we use mobile devices. We encourage you to explore all the exciting features of your phone, and we hope it brings you great joy. Thank you for reaching out and for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Good flip phone
on January 24, 2025
Posted by: Hello mate
Great features it can even flip even the camera is good
Response from Samsung USBy R&R, January 27, 2025
Hi There!
We are thrilled to hear that you're finding all the features of your Galaxy Z Flip6 useful and functional in your daily life. Our goal was to create a device that combines the classic feel of a cellphone with a retro vibe, while also offering modern design and capabilities. The Galaxy Z Flip6 is both compact and impactful, representing a revolutionary step in mobile technology.
We've engineered it for durability, and the camera truly stands out. With the ProVisual Engine, you can capture stunning images that will preserve your unforgettable moments for a lifetime.
Thank you for reaching out to us, and we appreciate your choice of Samsung!
-Ty
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We are thrilled to hear that you're finding all the features of your Galaxy Z Flip6 useful and functional in your daily life. Our goal was to create a device that combines the classic feel of a cellphone with a retro vibe, while also offering modern design and capabilities. The Galaxy Z Flip6 is both compact and impactful, representing a revolutionary step in mobile technology.
We've engineered it for durability, and the camera truly stands out. With the ProVisual Engine, you can capture stunning images that will preserve your unforgettable moments for a lifetime.
Thank you for reaching out to us, and we appreciate your choice of Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Deeh
Verified Purchase:Yes
It's all I wanted for a portable phone. But I wish
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2025
Hi Deeh,
Your happiness is our reward! We appreciate your thoughtful review of the Galaxy Z Flip6. Our goal was to provide customers with a durable phone. Did you know that the Z Series phone can withstand over 200,000 folds? That’s equivalent to 10 years of usage! We used only the highest quality materials in the creation of this device to ensure it can handle the everyday tasks of our customers. We are thrilled to hear that you are enjoying your phone. Thank you for being a valued member of our Samsung community!
-Ty
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Your happiness is our reward! We appreciate your thoughtful review of the Galaxy Z Flip6. Our goal was to provide customers with a durable phone. Did you know that the Z Series phone can withstand over 200,000 folds? That’s equivalent to 10 years of usage! We used only the highest quality materials in the creation of this device to ensure it can handle the everyday tasks of our customers. We are thrilled to hear that you are enjoying your phone. Thank you for being a valued member of our Samsung community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on January 21, 2025
Posted by: Vanessa
from Frisco
Expertise:Expert
I bought it 4 months ago and the main screen has just blacked out
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, January 22, 2025
Hi Vanessa,
Thank you for sharing your experience with your Galaxy Z Flip6. We understand how frustrating it can be when your phone screen isn't functioning properly, and we're here to help!
As you may know, Samsung products are covered against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
One of the best benefits of owning a Z Series phone is that you are automatically enrolled in the Galaxy Z Assurance program. This program includes features such as a free screen protector replacement and discounts on screen repairs.
We encourage you to reach out to one of our trained Samsung Support Team members for further assistance. We also recommend checking the information in the link provided below at your earliest convenience to see what options would work best for you.
Thank you once again for reaching out and sharing your experience with us. We appreciate your choice of Samsung!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
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-Ty
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Thank you for sharing your experience with your Galaxy Z Flip6. We understand how frustrating it can be when your phone screen isn't functioning properly, and we're here to help!
As you may know, Samsung products are covered against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
One of the best benefits of owning a Z Series phone is that you are automatically enrolled in the Galaxy Z Assurance program. This program includes features such as a free screen protector replacement and discounts on screen repairs.
We encourage you to reach out to one of our trained Samsung Support Team members for further assistance. We also recommend checking the information in the link provided below at your earliest convenience to see what options would work best for you.
Thank you once again for reaching out and sharing your experience with us. We appreciate your choice of Samsung!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Cheryl
from Petoskey Michigan
Expertise:Expert
Verified Purchase:Yes
Absolutely amazing phone. It's so sleek and the camera is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 21, 2025
Hi Cheryl,
Thank you so much for sharing your wonderful feedback about your Galaxy Z Flip6! We are thrilled to hear that you are enjoying your new phone. Our goal was to create a device that combines modern features with a classic design. With the camera, you can capture amazing moments, and we're delighted that you are enjoying your new device. Thank you for choosing Samsung!
-Ty
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Thank you so much for sharing your wonderful feedback about your Galaxy Z Flip6! We are thrilled to hear that you are enjoying your new phone. Our goal was to create a device that combines modern features with a classic design. With the camera, you can capture amazing moments, and we're delighted that you are enjoying your new device. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US