Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5
The AI is handsome
on February 9, 2025
Posted by: Clap26
[This review was collected as part of a promotion.] Help easily and assist during the use. Everything works perfectly and smoothly
Value
5
Response from Samsung USBy R&R, May 15, 2025
Hola Clap26,
We’re excited to hear how the Galaxy Z Flip6 is fitting into your daily routine! It’s a favorite among many users, and it’s easy to see why. The Galaxy AI enhances the user experience, allowing this device to truly stand out. With improved photo capabilities and features that keep you updated, you can accomplish more than ever with your Galaxy Z Flip6. Your review helps others feel confident in choosing a quality device. We appreciate your feedback, and thank you for choosing innovation with Samsung!
-Ty
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We’re excited to hear how the Galaxy Z Flip6 is fitting into your daily routine! It’s a favorite among many users, and it’s easy to see why. The Galaxy AI enhances the user experience, allowing this device to truly stand out. With improved photo capabilities and features that keep you updated, you can accomplish more than ever with your Galaxy Z Flip6. Your review helps others feel confident in choosing a quality device. We appreciate your feedback, and thank you for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Bego
from Buffalo wyoming
Expertise:Intermediate
Verified Purchase:Yes
I had a z3 and it was a good phone but I am so happy with the z 6. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 12, 2025
Hello Bego,
It is always a win, especially when you are enjoying your Galaxy Z Flip6. With Galaxy AI being on the scene it makes this tiny but tough device just that much more exhilarating. We hope you are getting to learn all the cool new features of your Z Flip6. With one of the most powerful processors, you can now do more than ever before, and with the longer-lasting battery, you can do more for even longer. We are thrilled to discover you are happy with your new device. We can’t wait for you to experience all we have to come. We thank you for your loyalty and thank you for choosing Samsung!
-Ty
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It is always a win, especially when you are enjoying your Galaxy Z Flip6. With Galaxy AI being on the scene it makes this tiny but tough device just that much more exhilarating. We hope you are getting to learn all the cool new features of your Z Flip6. With one of the most powerful processors, you can now do more than ever before, and with the longer-lasting battery, you can do more for even longer. We are thrilled to discover you are happy with your new device. We can’t wait for you to experience all we have to come. We thank you for your loyalty and thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Little improvement but worth it
on February 8, 2025
Posted by: Penoy168
[This review was collected as part of a promotion.] Love the upgraded ram which made it ran smoother than flip5. Photo capacity is a plus. Still love the compact design and a big fan of flip phone since the 90's.
Value
5
Response from Samsung USBy R&R, May 16, 2025
Hey there Penoy168,
Thanks for sharing your thoughts. The Galaxy Z Flip6 captures modern performance’s essence with a nostalgic twist. We are thrilled to hear the upgraded RAM and photo capabilities hit the mark for you. There’s something timeless about the flip phone experience, and this device will bring it into the future with powerful enhancements. Thanks for being part of our community of tech enthusiasts. We’re glad this product is a perfect match. Thank you for choosing innovation with Samsung.
-Ty
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Thanks for sharing your thoughts. The Galaxy Z Flip6 captures modern performance’s essence with a nostalgic twist. We are thrilled to hear the upgraded RAM and photo capabilities hit the mark for you. There’s something timeless about the flip phone experience, and this device will bring it into the future with powerful enhancements. Thanks for being part of our community of tech enthusiasts. We’re glad this product is a perfect match. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
It has been very durable and is my favorite phone!
on February 8, 2025
Posted by: CoreyIsOdd
[This review was collected as part of a promotion.] The Zflip is smooth! It is fast reliable and durable. Yet compact, by far the best phone I have owned.
Value
5
Response from Samsung USBy R&R, May 15, 2025
Good day CoreyIsOdd,
Thank you for your honest review! The Galaxy Z Flip6 boasts standout features such as a customizable FlexWindow and a sleek, compact design, setting a new standard in the market. We appreciate your involvement in our community of tech enthusiasts and are thrilled that this product is a perfect fit for you. Your support for Samsung means a lot to us!
-Ty
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Thank you for your honest review! The Galaxy Z Flip6 boasts standout features such as a customizable FlexWindow and a sleek, compact design, setting a new standard in the market. We appreciate your involvement in our community of tech enthusiasts and are thrilled that this product is a perfect fit for you. Your support for Samsung means a lot to us!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Seamless upgrades!
on February 8, 2025
Posted by: Beccavs
[This review was collected as part of a promotion.] They fixed many of the features and glitches I didn't like with my zflip4! Much better camera!
Value
5
Response from Samsung USBy R&R Team, February 8, 2025
Thank you for your feedback on the Galaxy Z Flip6, Beccavs! We’re thrilled to hear you’re enjoying the upgraded features. Our new 50MP wide rear camera captures stunning detail and vibrant portraits, thanks to the ProVisual Engine. If you’re looking to maximize your photography experience, don’t forget about the various camera modes available, such as Night Mode for low-light situations and Portrait Mode for those beautiful shots of your friends. We’re glad to have you as part of the Samsung family and look forward to hearing more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on February 8, 2025
Posted by: Charlie51n
[This review was collected as part of a promotion.] The camera lens and function are great, clear sound and picture for video recording, easy to capture just use palm, and many more useful tools.
Value
5
Response from Samsung USBy R&R, May 15, 2025
Hi Charlie51n,
Thanks for highlighting the most powerful camera now with AI—it’s just one of the many ways the Galaxy Z Flip6 is designed to fit seamlessly into your life. The power of Samsung innovation is better when shared—thank you for your feedback! We appreciate your trust in Samsung!
-Ty
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Thanks for highlighting the most powerful camera now with AI—it’s just one of the many ways the Galaxy Z Flip6 is designed to fit seamlessly into your life. The power of Samsung innovation is better when shared—thank you for your feedback! We appreciate your trust in Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Denny Downing
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
A marvel of engineering coupled with superior ergonomic design.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R, May 16, 2025
Hey Denny Downing,
We couldn’t agree more, modern art, yes indeed! The Galaxy Z Flip6 is where sleek design meets smart engineering, and it’s exciting to see it being appreciated just as intended. From its foldable form factor to power performance, it’s built to stand out in every way. Thank you for choosing Samsung! We love hearing success stories like yours.
-Ty
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We couldn’t agree more, modern art, yes indeed! The Galaxy Z Flip6 is where sleek design meets smart engineering, and it’s exciting to see it being appreciated just as intended. From its foldable form factor to power performance, it’s built to stand out in every way. Thank you for choosing Samsung! We love hearing success stories like yours.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Wireless chargers do not work with the case on the
on February 8, 2025
Posted by: ArmyAviation
from Atlanta GA
Expertise:Intermediate
I have tried 3 different Magsafe cases and all 3 fail to work with wireless charging with a Magsafe charger and 2 standard wireless chargers. At this point I have concluded that the wireless charging in the phone is too weak. All 3 cases stated it worked with all wireless chargers. Had I known this was an issue I would have gone with a different phone. But now I am stuck with this. As far as other features this phone is pretty good. but I cannot give it a 5 star sense i cannot used the wireless charger at all. I should have gone with the z6 fold, but I am retired, and the budget just did not allow for it.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, February 8, 2025
Thank you for sharing your experience with the Galaxy Z Flip6. We’re glad to see that you enjoy many of its features, and we understand your frustration with wireless charging. To enhance compatibility with Qi wireless charging, we recommend ensuring there are no stickers or obstructions around the area where your case meets the charger, as even a small obstruction can disrupt the connection. Proper alignment on the charging pad is essential, as misalignment can prevent successful charging. Additionally, please check your case’s compatibility with wireless charging, as not all cases may work perfectly. If you are still experiencing challenges, we encourage you to reach out to us at Samsung Support. Your satisfaction is important to us, and we appreciate your loyalty as a Samsung user. -Kelvin
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Written by a customer while visiting Samsung US