Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7 out of 5
4.7
(3,196 Reviews)
Open Ratings Snapshot
Rating breakdown 3,196 reviews
5 Stars
2,479
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product. 
(
452 out of 504
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5 out of 5
5
Love this
on January 16, 2025
Posted by: KB12
from Lockport, Il
Expertise:Intermediate
Verified Purchase:Yes
This phone is great. I hope it lasts as long as my Flip 3!! It's so versatile, easy to use, easy to manage. Samsung makes a quality product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 17, 2025
Hello KB12,
Thank you for sharing your amazing experience with the Galaxy Z Flip6! We’re thrilled to hear that you love its design, versatility, and ease of use. It’s fantastic to know that this device is exceeding your expectations, and we hope it continues to provide you with the exceptional experience that the Samsung brand is known for. We appreciate your support and your kind words. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatly Refined
on January 16, 2025
Posted by: DLPHLINT
from Duluth, Minnesota
Expertise:Expert
Verified Purchase:Yes
I appreciate the refinements of the phone. Better battery, RAM, and the minimal crease
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 17, 2025
Hello DLPHLINT,
We appreciate you for sharing your experience with your new Galaxy Z Flip6. It's always wonderful to hear when our customers are enjoying the enhancements we’ve made in our latest devices. We aimed to create a compact phone that delivers powerful performance! With longer battery life, improved display quality, enhanced RAM, and increased durability, we hope the Galaxy Z Flip6 exceeds your expectations. Your satisfaction with the device is important to us, and we're thrilled that it is meeting your needs. Thank you for your feedback and for being a part of the Samsung team!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
galaxy z flip 6
on January 16, 2025
Posted by: Orchid
Verified Purchase:Yes
Too many ads and apps that came with phone/Samsung that I did not want.Battery life is great, lsts 2-3 days without charge.
Response from Samsung USBy R&RJanuary 17, 2025
Hello Orchid,
Thank you for sharing your thoughts on the Galaxy Z Flip6. We’re glad to hear you’re enjoying the long battery life. The pre-installed apps are included to enhance the overall device experience, but we understand preferences can vary. For personalization options, you can manage and remove apps that don’t fit your needs in the settings. Your feedback is appreciated and will be shared with our team to continuously improve our products.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite phone I've owned
on January 16, 2025
Posted by: Chrissymclrn
Expertise:Expert
Verified Purchase:Yes
Had a zflip 3 and kept it till I could barely use anymore! Went ahead to upgrade on it. Never going back and I hope samsung doesn't discontinue the flip any time soon. I love it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&RJanuary 17, 2025
Hello Chrissymclrn,
Thank you for sharing your experience with the Galaxy Z Flip6! We’re thrilled to hear that it’s your favorite phone and that the upgrade from your Z Flip3 has been so satisfying. It’s great to know that you’re enjoying both the design and performance. We are excited to continue bringing you innovative products. Your enthusiasm means a lot to us—thank you for choosing to be a part of the Samsung community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bonus points with the wife
on January 16, 2025
Posted by: Clay Szenasi
from Albuquerque NM
Expertise:Intermediate
Verified Purchase:Yes
I bought this phone for my wife and she loves it! She is a teacher and she uses the standing translation feature with her refugee students on a daily basis. She loves the improved outer screen and upgraded AI. Thanks for making me look good Samsung!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&RJanuary 16, 2025
Hi Clay Szenasi,
We are thrilled to hear that your wife is enjoying her new Galaxy Z Flip6! It's especially exciting to know that she is utilizing the Galaxy AI feature to enhance her experience. We aimed to create a revolutionary device for our customers, and it’s wonderful to hear that the features we thoughtfully developed for simplicity and functionality are making a positive impact. Thank you for sharing this amazing story with us! Keep being amazing and racking up those bonus points. We appreciate your support as part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice product, space amazing and fast used recommen
on January 16, 2025
Posted by: Anonymous
from Dallas GA
Expertise:Intermediate
Verified Purchase:Yes
AAA+++ that's nice product i like futures and quality
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&RJanuary 16, 2025
Hi Max Silva,
Thanks for letting us know about your experience with your Galaxy Z Flip6 device. At Samsung, our goal is to ensure that every product supports your lifestyle and delivers reliable performance. The Galaxy Z Flip6 is designed to combine innovation with convenience, and we’re glad it’s back in action for you. Thank you for being part of the Samsung community. We look forward to delivering more exceptional experiences for you.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 15, 2025
Posted by: Stan Phillips
Expertise:Intermediate
Verified Purchase:Yes
It works like a charm. I had a flip 3 but this one is very much nicer and works great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 16, 2025
Hi Stan Phillips,

We are delighted to thank you for sharing your experience with your Galaxy Z Flip6. Our goal was to create a device that combines classic style with modern technology—a compact design that still makes a big impact. We are thrilled to hear that it fits seamlessly into your life.
The Z Flip6 offers a significant improvement in performance, featuring a more powerful processor, increased RAM, and a larger battery. The enhancements to the camera are also noteworthy, making the device even more appealing.
We appreciate you reaching out to express your excitement about your new device and look forward to hearing about your continued enjoyment as we bring you innovative options. We are grateful to have you as part of the Samsung team. Thank you!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy Z Flip6
on January 13, 2025
Posted by: Jim K
Verified Purchase:Yes
Hinge still feels sloppy. Hope the display doesn't develop creases at fold. Other than that, ver good phone.
I would recommend this to a friend!
Features
5 out of 5
5
Response from Samsung USBy R&RJanuary 14, 2025
Hello Jim K,
Thank you for reaching out and sharing your experience with your Galaxy Z Flip6. We designed this phone to be both durable and compact, while still offering powerful performance. An interesting fact about your device is that the Z Flip6 has been tested and verified to withstand over 200,000 folds, which is quite impressive!
One of the standout features of your Z Series device is that it has been automatically enrolled in the Galaxy Z Assurance program. This program includes great benefits, such as one free screen protector replacement and discounts on screen repairs if necessary.
We are thrilled that you chose the Z Flip6 and hope you continue to enjoy your phone. Thank you for being a part of the Samsung team!
-Ty
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Written by a customer while visiting Samsung US
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