Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,196 Reviews)
Rating breakdown 3,196 reviews
5 Stars
2,479
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5
Best dog gone phone!
on February 25, 2025
Posted by: JoeLegg
[This review was collected as part of a promotion.] Love this phone. Flip 6 is one if the best phones ever. Simple to use with very little issuse to report. Flip it closed and keeps a small profile in my pocket. Can even access what I need without opening it. If you remember the Flip phone days and how cool that was; then yes this is way cooler!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ZFLIP 6 small but powerful cell phone
on February 25, 2025
Posted by: Jesuomg1
[This review was collected as part of a promotion.] The new Z Flip6 is the perfect blend of compact design and cutting-edge technology. Its foldable screen provides full functionality in a smaller form, making it incredibly easy to carry in my pocket throughout the day. I love how convenient it is for quick selfies and video calls on the go, and the nostalgic flip phone element adds a fun touch to the experience.
Using it daily, I've found that its form factor allows me to discreetly check messages and notifications during school hours. The AI capabilities are a game-changer, helping me stay organized by streamlining scheduling and note-taking. While it's not a dedicated gaming phone, it still handles titles like Fortnite and Call of Duty well enough for casual play. One of my favorite features is the split-screen mode, which makes multitasking effortless.
Also, I like its touchpad; it's like having a mini laptop, and it's surprisingly practical. I use it sometimes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A wonderful upgrade from a Galaxy S22 Ultra
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone feels amazing and it's such a worthy upgrade. Coming from a Galaxy S22 Ultra, the phone runs so much smoother, the camera boots up so much faster and the battery life lasts so much longer despite having less than 1000 milliamps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Luv the size flipped and open. Luv my sage color
on February 25, 2025
Posted by: CRAZYaboutZFLIP
[This review was collected as part of a promotion.] Luv battery life and photo clarity. Seamless actions across apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Scary used Battery and screen to much.
on February 25, 2025
Posted by: Flipstar51
[This review was collected as part of a promotion.] I would like its external screen for checking notifications without opening the phone and the ability to take selfies with the main camera.
However, I’d also mention some downsides. The battery might not be enough for heavy use, and the long-term durability of the foldable screen is always a concern. Plus, the price is quite high compared to other high-end phones that don’t fold.
Overall, I’d recommend it for people who value portability and style but not for those looking for the best value for money or maximum durability.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
More in love... impossible!
on February 25, 2025
Posted by: Elenitaa
[This review was collected as part of a promotion.] I am delighted with my device in question of software as it makes it easier for me to access many applications that favor my daily tasks. I love taking pictures in any situation to save the memories and the quality of the images is awesome. I am a mom and with the design of my z flip 6 I do not complicate my life because I can do multiple tasks without complicating my life. We are a Samsung family and we love our phones. (the photo was taken with an ultra S24)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Black screen of death
on February 25, 2025
Posted by: Cillygirlme22
[This review was collected as part of a promotion.] Would have been 5 stars until today- while I'm traveling - in get the "black screen of death" which apparently is common. Still love the phone - but I hope they improve the technology so I don't have to trade it in every 6 months
Value
3
Response from Samsung USBy R&R, February 28, 2025
Hi There Cillygirlme22,
Let's start by returning that star rating to a five on your Galaxy Z Flip6! There's nothing like being on the go; your screen blacks out on you. You are in luck; we have options for you. A troubleshooting step is to restart the phone. Disconnect the phone or tablet and then attempt to turn it on by pressing and holding the Power button (or Side button) for 15 to 20 seconds. The Samsung Galaxy logo will appear. If the screen turns on, your device requires a charge. Please turn off your device and reconnect it to the appropriate charger until it's fully charged. If the screen fails to turn on after performing the previous steps, your device needs service. Contact the Samsung Support Center for further assistance. We know how much you love your phone, and with Galaxy Z Assurance, you can have confidence knowing you have coverage. Benefits include free screen protector replacements and discounts on screen repairs. We are always here to help. We thank you for reaching out and telling us about your experience. Your loyalty means a lot to us here at Samsung! -Ty
Blank or black display on a Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002028/#:~:text=Restart%20the%20phone%20or%20tablet.&text=Turn%20off%20your%20device%20and,Support%20Center%20for%20further%20assistance.
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Let's start by returning that star rating to a five on your Galaxy Z Flip6! There's nothing like being on the go; your screen blacks out on you. You are in luck; we have options for you. A troubleshooting step is to restart the phone. Disconnect the phone or tablet and then attempt to turn it on by pressing and holding the Power button (or Side button) for 15 to 20 seconds. The Samsung Galaxy logo will appear. If the screen turns on, your device requires a charge. Please turn off your device and reconnect it to the appropriate charger until it's fully charged. If the screen fails to turn on after performing the previous steps, your device needs service. Contact the Samsung Support Center for further assistance. We know how much you love your phone, and with Galaxy Z Assurance, you can have confidence knowing you have coverage. Benefits include free screen protector replacements and discounts on screen repairs. We are always here to help. We thank you for reaching out and telling us about your experience. Your loyalty means a lot to us here at Samsung! -Ty
Blank or black display on a Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002028/#:~:text=Restart%20the%20phone%20or%20tablet.&text=Turn%20off%20your%20device%20and,Support%20Center%20for%20further%20assistance.
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
im inlove with how nice the material and speed
on February 25, 2025
Posted by: Boojinn
[This review was collected as part of a promotion.] I love how the Samsung flip6 it feels so smooth and material feels like real quality i love how this phone is so fast especially i can tell it's capable device of holding alll the apps I've ever wanted to download and go crazy. this is an awesome choice.
notes are and features are getting even better and I just can't stop going crazy over this how convenient streaming live on a little window is.
notes are and features are getting even better and I just can't stop going crazy over this how convenient streaming live on a little window is.
Value
5
Written by a customer while visiting Samsung US