Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,196 Reviews)
Rating breakdown 3,196 reviews
5 Stars
2,479
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5
Love the ability to flip and fit it anywhere.
on March 2, 2025
Posted by: Samsung4eva
[This review was collected as part of a promotion.] The ability to move seemlessly between apps helps this multitasking momma stay on track! I manage our family calendar, share directions all with simplicity and ease.
Value
5
Response from Samsung USBy R&R, May 9, 2025
We love to hear it, Samsung4eva!
Thank you for sharing your experience! The Galaxy Z Flip6 excels in multitasking, and we’re excited to hear that it helps you stay organized with both style and simplicity. We understand how challenging family calendars can be, and it’s crucial to be in the right place at the right time. With Galaxy AI, you can easily stay on track, stay updated, and make changes quickly. We appreciate you letting us know how your Galaxy Z Flip6 is performing! Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience! The Galaxy Z Flip6 excels in multitasking, and we’re excited to hear that it helps you stay organized with both style and simplicity. We understand how challenging family calendars can be, and it’s crucial to be in the right place at the right time. With Galaxy AI, you can easily stay on track, stay updated, and make changes quickly. We appreciate you letting us know how your Galaxy Z Flip6 is performing! Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
BEST PHONE EVER. LITERALLY...
on March 1, 2025
Posted by: zfliplover
[This review was collected as part of a promotion.] I absolutely love this device! I've been a Razr+ user for years and finally made the switch, the Razr+ is great but the Z Flip6 blows it away! I love all the amazing Galaxy features with seamless actions across apps, all the Samsung updates are awesome, and the design of this phone fits perfect with my EVERYTHING! My 3 top fave features: If you're a Razr user you'll appreciate the seamless flat screen when the phone is open OMG! GREAT!, The speed & graphics are top tier!!!, Finally the "look" & the accessories, I get compliments every single time I pull it out! I have the Flipsuit case with nostalgic design & led lights EVERYONE WANTS IT LOL. I have no complaints or suggestions for this device, I'm now officially a forever customer! Highly 10/10 recommend...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a slim pocket friendly design.
on February 28, 2025
Posted by: LOVESAMSUNG21
[This review was collected as part of a promotion.] It fits nicely in my pocket with it's folding design. I can access quick actions, like the camera, text messages, and many other apps from the front screen without needing to open my device. With samsung eco system I can access all of my favorite photos, important documents, and health data across all of my samsung devices. With link to windows I don't miss a beat!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it fits in my pocket so nice
on February 28, 2025
Posted by: Chevy64
[This review was collected as part of a promotion.] It just does everything i need and takes care of me at work also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big Screen when closed is Amazing
on February 27, 2025
Posted by: Jinx65
[This review was collected as part of a promotion.] I love the seamless actions across apps. Being able to use apps with the phone closed is a huge bonus. So convenient!! I love how easy it fits into my hand, my jeans pocket, or even my shirt pocket making it easier to take everywhere. I've taken more pics than I thought I would without even opening my phone. The only downside I've found is the fact that I can't use the Google Assistant without opening the phone. I love everything but that.
Value
4
Written by a customer while visiting Samsung US
Posted by: SHEP
from California
Expertise:Intermediate
Verified Purchase:Yes
So far so good. Love this phone. Love the versatility and foldability! The front screen allowing me access to all my favorite people, places and music is awesome. Battery has help up nice, all day + while playing music, using maps and social media surfing. Its definitely a show stopper when others see it. Wireless charging is icing on a beautiful cake! Love it enough to know the Galaxy watch is my next purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen unresponsive even after changing display.
on February 27, 2025
Posted by: samFan4Ever
[This review was collected as part of a promotion.] Although the features are awesome, the display is bugging me. It is unresponsive again after replacement.
Value
1
Response from Samsung USBy R&R, March 3, 2025
Hi samFan4Ever,
Thank you for sharing your experience with us on your Galaxy Z Flip6. We are so happy you enjoy all the features of your Z Flip6 device. The Galaxy AI takes the device to the next level. Capturing breathtaking photos and being able to do all the things you could think of on your phone. When you notice your phone screen is unresponsive, is it after a specific activity? Restarting your phone can help. Also, if you have a screen protector on your device, it can also cause interference. If the Touch sensitivity setting is turned on with no protective film, the touchscreen may respond too sensitively and malfunction. To turn off the Touch sensitivity feature, navigate to Settings, tap Display, and then tap the switch next to Touch Sensitivity to turn it off. However, it is good to know that if you have further questions, your device has the Galaxy Z Assurance program to back it up. This feature comes with your device, providing one free screen protector replacement and discounts on screen repairs if needed. As you may know, we have partnered with uBreakiFix as an authorized repair location for Samsung devices. You can take your phone in to be looked at if needed. If you have any questions or want to discuss options, please get in touch with our Samsung Support Team to investigate further. We thank you for your review. We’re here to help—thank you for choosing Samsung! -Ty
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with us on your Galaxy Z Flip6. We are so happy you enjoy all the features of your Z Flip6 device. The Galaxy AI takes the device to the next level. Capturing breathtaking photos and being able to do all the things you could think of on your phone. When you notice your phone screen is unresponsive, is it after a specific activity? Restarting your phone can help. Also, if you have a screen protector on your device, it can also cause interference. If the Touch sensitivity setting is turned on with no protective film, the touchscreen may respond too sensitively and malfunction. To turn off the Touch sensitivity feature, navigate to Settings, tap Display, and then tap the switch next to Touch Sensitivity to turn it off. However, it is good to know that if you have further questions, your device has the Galaxy Z Assurance program to back it up. This feature comes with your device, providing one free screen protector replacement and discounts on screen repairs if needed. As you may know, we have partnered with uBreakiFix as an authorized repair location for Samsung devices. You can take your phone in to be looked at if needed. If you have any questions or want to discuss options, please get in touch with our Samsung Support Team to investigate further. We thank you for your review. We’re here to help—thank you for choosing Samsung! -Ty
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The flip 6
on February 27, 2025
Posted by: TheReviewer
[This review was collected as part of a promotion.] The flip 6 has a great camera and slim profile when compared to the the prior Galaxy flip generations.
Value
5
Written by a customer while visiting Samsung US