Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Lavender
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Lavender
Customer Rating
4
Fingerprint sensor issues
on March 15, 2023
Posted by: Hollyc79
[This review was collected as part of a promotion.] I have been a Samsung user since my Galaxy S6 way back in the day. I upgraded from my Galaxy S20 FE to S23+ and I love it, but I am having issues with the unlock fingerprint sensor from the home screen.
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone
on March 15, 2023
Posted by: Unigirl
[This review was collected as part of a promotion.] I have always love the Samsung Galaxy smartphones. The pictures on the S23+ is amazing. Just everything about it is great.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the s23 plus
on March 15, 2023
Posted by: Lovetoshopendlessly
[This review was collected as part of a promotion.] I like this phone because of the battery life. I am basically on my phone all day and end up with 40% or more battery before I go to sleep at night. Love the screen how crystal clear it is. Also not to mention how must faster it is. Love the camera. I went from a S20 to S23 plus and am just loving it. Glad I made the transition. There a few other new features in the setting I like too. I have nothing to say negative about it. Also it came in my favorite color purple 💜
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Phone, Same Problems As The Others
on March 15, 2023
Posted by: Blu1212
[This review was collected as part of a promotion.] Nice phone, really like the size and weight. Good battery life, wish chargers were still included, as the phone needs to be charged. Volume is definitely MUCH lower than previous phones, which is a real disappointment. As usual, bloated with unnecessary apps that you, the purchaser and owner of the phone, cannot uninstall, bit of an irritation since the memory isn't expandable. I enjoy that the camera is so nice, but feel like, how much more do we need? It's a phone and I'm not a professional photographer so features beyond this are wasted on me.
Response from Samsung USBy Debra, Social & Commerce, March 15, 2023
Salutations Blu1212, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Even though the Galaxy S23+ lacks expandable storage options, it is available in 2 storage options: 256GB and 512GB. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. With so many people already having compatible charging blocks from previous devices, we try to lead a sustainable future by minimizing environmental impact. Wall chargers are sold separately if you do not have a compatible charging block laying around. We all hear sound differently. With the Adapt sound option, you can choose the type of sound that works best for you. Please be aware that headphones must be connected to the phone in order to use parts of this feature. When you have some free time, take a look at this article as well titled, " Discover the Advanced audio setting on Galaxy device" to learn more about your S23+'s audio settings. If you would like any additional assistance, please do not hesitate to reach out to Samsung Support for further assistance. Thank you for being a dependable Samsing customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/support/answer/ANS00080348/
https://www.samsung.com/us/support/answer/ANS00080348/
Written by a customer while visiting Samsung US
Customer Rating
5
Great new phone!
on March 15, 2023
Posted by: BigRick
[This review was collected as part of a promotion.] I use this phone to stream when away from home and picture quality is always great. I knowva lot depends on connection but it also depends on your devices screen. Camera takes great pictures and has a lot of controls to make sure you get the picture you want. I also use this to live stream and everyone loves the quality they see. I would recommend this phone to anyone looking to upgrade or someone looking to buy for a first phone and especially someone looking to switch brands. Excellent phone here!
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone!
on March 15, 2023
Posted by: Theblueclues
[This review was collected as part of a promotion.] Overall great phone. I noticed an improvement with how smooth it runs compared to the Samsung S21. Glad I made the upgrade!
Written by a customer while visiting Samsung US
Customer Rating
5
Super happy with the upgrade
on March 15, 2023
Posted by: Stilwitchy
[This review was collected as part of a promotion.] Mostly used for viewing YouTube and twitch streams. The screen size is perfect. Volume much better than my previous device. Processor moves smoothly, no random freezes. Super happy with the upgrade.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 15, 2023
Posted by: Curlylocks
[This review was collected as part of a promotion.] Even better then before. I didn't think it was possible!
Written by a customer while visiting Samsung US