Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Lavender
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Lavender
Customer Rating
3
Decent phone but....
on December 12, 2023
Posted by: Kirkus79
[This review was collected as part of a promotion.] Decent phone, but I say it was an overall downgrade from my previous phone a Galaxy S22.
Go for the Galaxy S23 ultra instead.
Value
3
Response from Samsung USBy Social Commerce, December 15, 2023
Hey there Kirkus79,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing more details regarding what you may be experiencing with your Galaxy S23+ and without being able to ask you any follow up questions in response to what you have shared with us, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing more details regarding what you may be experiencing with your Galaxy S23+ and without being able to ask you any follow up questions in response to what you have shared with us, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 12, 2023
Posted by: SamFan
[This review was collected as part of a promotion.] The camera on this phone is amazing in low light and at night time. It's also super fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Better than s22 but still has bugs
on December 12, 2023
Posted by: Superjenny84
[This review was collected as part of a promotion.] I have and always will be a Samsung user! Absolutely my life! I love the galaxy line literally had almosy every single one! I look forward to my new one EVERY YEAR!
However, the s23+ is not my favorite so far! The operating system is a lot slower, it fails more often, and it constantly tells me I have water in the device when I plug my car charger in which is bananas!
It would be great to have better options for ringtone designers and better ways to have tect message designs and ways to assign tones to specific people as well.
Just a few things to fix thats all!
Value
3
Response from Samsung USBy Social Commerce, December 15, 2023
Greetings Superjenny84,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Samsung devices will not charge if moisture is present in the charging port when it is plugged in. This is a preventative measure added to avoid corrosion, and you will still be able to charge with a wireless charger on supported devices. A popup message will display in the event a charger is plugged in while moisture is present in the charging port. When you have an available moment out of your busy holiday schedule, please review the troubleshooting article that I have linked below for you titled, "Moisture in water-resistant Samsung phone or tablet's charging port" to help resolve what you may be experiencing with your charging port. Do you recall updating the software on your device recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. I have also linked your current software update below for your easy access. Let us know if you have any questions or if you would like any additional assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001449/
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Samsung devices will not charge if moisture is present in the charging port when it is plugged in. This is a preventative measure added to avoid corrosion, and you will still be able to charge with a wireless charger on supported devices. A popup message will display in the event a charger is plugged in while moisture is present in the charging port. When you have an available moment out of your busy holiday schedule, please review the troubleshooting article that I have linked below for you titled, "Moisture in water-resistant Samsung phone or tablet's charging port" to help resolve what you may be experiencing with your charging port. Do you recall updating the software on your device recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. I have also linked your current software update below for your easy access. Let us know if you have any questions or if you would like any additional assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001449/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S23 is a worthwhile device
on December 12, 2023
Posted by: Feezywiz
[This review was collected as part of a promotion.] The Samsung Galaxy S23+ have similar features to the Samsung Galaxy S23, but with some improvements. The Samsung Galaxy S23+ is expected to be a worthwhile upgrade for those who are using an older phone. It is expected to have a larger display, a larger battery, a faster chipset, and a better camera than the Samsung Galaxy S23. You can use the Samsung Galaxy S23+ to make calls, send text messages, browse the internet, take photos and videos, play games, and much more. I love the latest update for the Galaxy S23, as it comes with firmware version S91xU1UEU1AWGH and is 1.2GB in size. The update brings a 2x zoom toggle to the camera app, fixes the “banana blur” issue, and brings motion blur improvements. The update also improves the portrait video mode and now lets users record at a 30fps frame rate using Big Circle, Color Point, and Glitch effects.
Based on these improvements, it’s possible that the Samsung Galaxy S23+ is an enjoyable phone to use.
Based on these improvements, it’s possible that the Samsung Galaxy S23+ is an enjoyable phone to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for workspace management
on December 12, 2023
Posted by: Jeffory
[This review was collected as part of a promotion.] This phone has helped me alot with sorting documents and tracking important events for work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on December 12, 2023
Posted by: Crispychips808
[This review was collected as part of a promotion.] I use this device for streaming, gaming, work, school and so much more, it's really all in one place with Samsungs one ui and it stable of features that rival other smartphones often performing better than the competition and other offerings of modern tech companies. It just don't get better than this period well until next year, merry Christmas!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is good..
on December 12, 2023
Posted by: ImTheFox
[This review was collected as part of a promotion.] Ok so for some context, I use my phone a lot! A friend reached out to me a few months back with their experience with the s23 + and I decided to try it! My samsung s23+ keeps up with me the best out of all my phones have in the past. My phone will charge completely full in under two hours and lasts me until I get home at night! I also have been taking the best pictures with the back camera! The only thing I would change is going back and getting some new galaxy buds 2 pros with it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Use.
on December 12, 2023
Posted by: ELIZA3
[This review was collected as part of a promotion.] Great phone. Too many built in Samsung apps. Difficult to get quality Samsung help.
Value
5
Written by a customer while visiting Samsung US