Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Lavender
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Lavender
Customer Rating
1
Good Hardware Ruined by One Major Flaw
on March 15, 2023
Posted by: Yellowman
[This review was collected as part of a promotion.] Gorgeous, symmetrical design. Solid build quality. Decent display (should be higher resolution for the price). Snappy performance.
But, none of the good matter when the notifications are delayed by up to 15 minutes and the device fails to serve its main purpose - reliable communication. I rely on my phone to NOTIFY me as soon as the NOTIFICATION IS SENT (whether it be twitter, discord, or one of my many financial/stock apps), NOT after 15 minutes of sleeping or "dozing". COMPLETELY USELESS. As a day trader, I could potentially lose tens of thousands of dollars every time I get a delayed notification.
Anybody using this phone (or any other modern Galaxy/Adroid phones for that matter), should test this. Leave the phone alone for 5-10 minutes. Send an email/tweet/discord to yourself. See how long it takes the phone to let you know. Chances are, it won't notify you until you wake the phone up yourself.
I've turned off every single power saving feature/settings/sleep settings. Nothing fixes this issue. I've turned off "pause app activity". Battery is "Unrestricted" for all the apps I need prompt notification. No permission is removed. Nothing helps.
I am not really surprised since every Galaxy Phone since S20 has the same exact issue. Extremely disappointing.
Response from Samsung USBy Bethany, Social Commerce, March 29, 2023
Hello...We appreciate you taking the time to review the Samsung Galaxy S23+
We value all feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link that should help concerning your notifications, and also the link to our warranty department. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Apps on Samsung phone are not sending notifications
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We value all feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link that should help concerning your notifications, and also the link to our warranty department. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Apps on Samsung phone are not sending notifications
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S23+ is PERFECT!
on March 15, 2023
Posted by: Jeepman549
[This review was collected as part of a promotion.] This S23+ screen works great because I am visually impaired. It also works with my security cameras and my ring doorbell camera. Also takes fantastic pictures and videos.
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Upgrade Model!
on March 15, 2023
Posted by: mikeyk80
[This review was collected as part of a promotion.] The battery life is definitely improved from previous models, even S22+! I've experienced better processing speed for quicker pulling up of my apps and navigating searches and items within apps. The larger fingerprint sensor is quite nice, easier to get into my phone.
Written by a customer while visiting Samsung US
Customer Rating
5
New phone upgrade from S21+
on March 15, 2023
Posted by: SteveSki
[This review was collected as part of a promotion.] Upgraded from S21+ pretty much works the same way but faster speeds and better camera. The wifi seems to be better and the overall performance seems to be a bit of a bump pretty much the same size in comparison and the battery seems a bit smaller however got more storage for a free upgrade so not too bad
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Yet
on March 15, 2023
Posted by: PhoneNut
[This review was collected as part of a promotion.] I use my phone personal and work use.
It has double the storage of my old phone
and the battery lasts all day . I've previously had at least 3 earlier model samsung phones and have never been disappointed.
It has double the storage of my old phone
and the battery lasts all day . I've previously had at least 3 earlier model samsung phones and have never been disappointed.
Written by a customer while visiting Samsung US
Customer Rating
5
Simply an awesome phone
on March 15, 2023
Posted by: DMCfrom98682
[This review was collected as part of a promotion.] The screen is perfect, the battery lasts all day with heavy usage, apps run super fast and smooth, camera is fantastic. Easy the best Samsung phone yet.
Written by a customer while visiting Samsung US
Customer Rating
4
Really nice phone!
on March 15, 2023
Posted by: Chuckles5
[This review was collected as part of a promotion.] I love how fast this phone moves and the battery life on it. It lasts so much longer than my last phone. I can go a whole day and my phone will still be above 50%. my last phone could barley make it through the school day before dying and all I was doing was listening to music. Huge improvement!
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded style
on March 15, 2023
Posted by: Harleygrl7
[This review was collected as part of a promotion.] I use my phone for numerous work calls and texts. I definitely use it to watch tons of videos and play a few games. I use it a lot of keeping track of all my appointments and events.
Written by a customer while visiting Samsung US