Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Lavender
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Lavender
Customer Rating
3
it's ok
on August 20, 2023
Posted by: Renay
from Florida
Expertise:Intermediate
I had a new phone and then the battery port went bad. I was sent another phone and it does not work as well. Seems as I was sent a refurbished phone. I am not happy with the replacement phone. The first phone was great.
Response from Samsung USBy Debra, Social Commerce, August 21, 2023
Salutations Renay,
Thanks for taking the opportunity to review your Samsung Galaxy S23+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing the details surrounding why you may be unhappy with your replacement Galaxy S23+ and not being able to ask you any follow up questions to what you have shared with us, I recommend reaching out to Samsung Support when you have the available time for further assistance and/or troubleshooting. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the opportunity to review your Samsung Galaxy S23+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing the details surrounding why you may be unhappy with your replacement Galaxy S23+ and not being able to ask you any follow up questions to what you have shared with us, I recommend reaching out to Samsung Support when you have the available time for further assistance and/or troubleshooting. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Better than Apple
on August 20, 2023
Posted by: Angela3408
[This review was collected as part of a promotion.] Google and Samsung Galaxy work so well together. Android auto is great, customizable everything!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 20, 2023
Posted by: Nohemi
[This review was collected as part of a promotion.] I have everything in this phone for video games pictures social media the camera is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Looks & Performance
on August 20, 2023
Posted by: Rodell707
[This review was collected as part of a promotion.] Couldn't be happier with this phone. Great performance, fast and smooth. Camera is terrific and free Adobe LH for 2 months, takes images to a new level. Battery life is much improved from the S22 plus I traded-in. Love how fast it charges with an upgraded charger. Wish Cordless charging was capable of same. Definitely would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 20, 2023
Posted by: Gohard
[This review was collected as part of a promotion.] It's amazing best phone I've ever had in my life. Has amazing picture capture and camera capabilities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best features in the market.
on August 19, 2023
Posted by: S23Lover
[This review was collected as part of a promotion.] I love to see videos on my S23+ because the size and I love the sound it has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick and responsive
on August 19, 2023
Posted by: Brian12881
[This review was collected as part of a promotion.] I got this device to replace my Pixel 7 that has continually had connection issues. This device connects great and even shows a stronger network signal than the Pixel. Add on top of it the features that really exceed what you get with the Pixel line. I am very happy with my choice to change to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Hits Another Home Run
on August 18, 2023
Posted by: SDKHTX
[This review was collected as part of a promotion.] Samsung does it again with their Galaxy S23 models hitting another home run! Smooth OS. Crystal clear picture and video. And, the countless other features that this device has to offer.
Value
5
Written by a customer while visiting Samsung US