Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,686 Reviews)
Rating breakdown 4,686 reviews
5 Stars
3,347
4 Stars
793
3 Stars
272
2 Stars
131
1 Star
143
81%of customers recommend this product.
(
1,071 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Riddhant
Expertise:Intermediate
Verified Purchase:Yes
Watch is overall good. However, it drains battery too too quickly. Thats the only issue so far I have noticed.
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, April 14, 2025
Hi there Riddhant,
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2
Charging is difficult, looks nice though
on April 13, 2025
Posted by: Someguy
I bought this to replace a gear s3 frontier which finally had battery failure. Wish it had been more up front about charging limitations. Can't charge from my phone which makes using it on trips pointless. Plus the charging cable is fixed and too short to reach my table. Also can't use my existing charger because it is usb A and the cable is usb C. At this point I might replace the battery in my old watch and use it instead. This new one is too much of a hassle.
Response from Samsung USBy R&R Team, April 14, 2025
Salutations Someguy,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: ANTHONY
from Littleton, CO
Verified Purchase:Yes
This is exactly what I was looking for and has met all my needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Scott C
Expertise:Intermediate
Verified Purchase:Yes
I purchased for my daughters birthday. I can tell she's happy with it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product but battery should be worked upon.
on April 29, 2025
Posted by: Presido
Expertise:Expert
Verified Purchase:Yes
Great Product but Battery does not hold Charge as expected. For the price i expected the battery to last at least 24 hrs but sometimes before I return home the watch is already off. It will also be necessary to have various colors of the watch band especially also in black and white, which was scarce at the time i was making the purchase. Apart from that the watch is good.
Written by a customer while visiting Samsung US
Customer Rating
5
I have a Galaxy 7 watch and a Galaxy 7 poem. They'
on May 6, 2025
Posted by: Nicole
I really love my phone. It is easy to use and understand I am not one that could be the right very well, but I sure can read this and I really sure can understand it all. I also received the watch and I love it too. They're going together very well. I think you ought to try it and give your opinion as well. It's really awesome. Give it a try.
Written by a customer while visiting Samsung US
Posted by: Janelle
from NC
Expertise:Intermediate
Verified Purchase:Yes
I love the look and features of this watch. I got it during a promo, so the price was also great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JHIII
from Malden, MA
Expertise:Expert
Verified Purchase:Yes
awful battery life not even 7 hours worse watch i have owned
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, June 2, 2025
Greetings JHIII,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Numerous factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you would like any further assistance after reviewing the resources shared by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Numerous factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you would like any further assistance after reviewing the resources shared by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US