Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
1
Terrible battery life on 40mm.
on July 24, 2024
Posted by: Chris
from TX
40mm battery life is disgusting. 8 hours with power saving on is a joke. How on earth can you with a straight face, tell customers this thing will last 60 hours on batter saver when it can't last the night? We also ordered a 44mm and it's been great. Avoid the 40mm.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 24, 2024
Your honest feedback is greatly appreciated, Chris. Our goal is to provide our valued customers with the best service and products possible. We noticed you were reaching out about the Watch7. Samsung offers a 12-month limited warranty for manufacturer defects through Samsung Care. We also offer an additional warranty for eligible devices through Samsung Care+. Please refer to the link below for instructions on how to troubleshoot this. If this persists after doing so, please reach out to us at Samsung Support so that we can further assist you. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Design
5
Features
5
Performance
5
Value
5