Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
1
Battery life awful
on July 30, 2024
Posted by: Carly32
from Virginia
Expertise:Intermediate
Got this a week ago and the battery life is absolutely awful. I am up for a two hour workout at 0400 and my watch is dead by noon. I wouldn't recommend.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, July 30, 2024
Your outreach is appreciated, Carly. We see that you are reaching out to us about your Watch7 and its battery. Samsung offers a 12-month limited warranty for manufacturer defects. We recommend performing a diagnostic on your battery. If it passes the diagnostic then you can rule out your battery. Check out the link attached for more options to increase your watch battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Posted by: Mrswilliams2010
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
It records sleep , detects snoring, energy level, lots of nice features. ECG feature , does not record blood pressure. Glad i upgraded
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent features, terrible battery
on July 30, 2024
Posted by: BenTen
[This review was collected as part of a promotion.] I pre-ordered the new Galaxy watch 7. I love the new features and how fluid it looks. It is very lightweight where I can't even feel it on my wrist. The band is easy to switch which is a plus. The watch also has the Google assistant option which you can use as your Galaxy AI assistant.
The charger does not seem to magnetize itself to the watch as I want it to. It seems that you'll need to have the watch upright and I feel like the watch will slip off the charging cable if it is tilted although I have not experienced that. The other huge downfall is the battery life. I DO have to charge this watch to get close to 2 days worth of usage without it dying on me. That is without notifications and bluetooth is off. That being said, I am not sure how this will affect heavy usage like a long hike or a trail run.
If you like the UI and the fluidity of how the watch looks, everyday wear and gym time, I think that this is a great watch. But if you are more like me where I typically go out camping and long hikes battery would be a big issue for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy Watch series.
on July 30, 2024
Posted by: Leslye125
[This review was collected as part of a promotion.] This is my 4th (I think) Galaxy Watch. I started with the "2" when I switched from another tracking watch. I am an "all in" Samsung fan. S24 Ultra, Buds Pro 2, Tab S8. I love Samsung devices. They connect and work together seamlessly. My new Watch 7 does not disappoint. I receive every notification, call, & reminder without a hitch. I've only had it for kess than a week, but I feel that it is giving me better and more precise reports from my workouts and sleeping. I've not played with any AI options yet, but if it's anything like my phone, it will be game changing. Like every other device I've upgraded, this watch is no different.
The trade in program works great. I've never had any issues. Thank you Samsung for such great products.
The trade in program works great. I've never had any issues. Thank you Samsung for such great products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Same benefits and issues as 5 and 6 models
on July 30, 2024
Posted by: OldSamiUser
[This review was collected as part of a promotion.] Good overall design and features set, abismal battery life. If you moderately active (just walking at least 10k steps and one 30m workout) it will not even survive the day. Artificial limitations (e.g. no blood pressure for US) is annoying. Most related Samsung marketing and advertising is false. Due to above limitations real benefits are very limited unless you very sick person or an athlete and ready to charge your watch 2 times a day. No real advantage over watch5 or 6.
Value
4
Written by a customer while visiting Samsung US
Posted by: Brian
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
Horrible Battery life. Even with most of the settings off such as "Always on display" "Location" "Vibrate" instead of sound, the battery doesn't even last the whole day from full 10% charge
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, July 30, 2024
We appreciate you providing us with your honest feedback, Brian. Your insight is key to our continued improvements. We see that you are reaching out to us regarding your Watch 7 and concerns about its battery life. We have noticed that you have already taken steps to troubleshoot your device. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic on your watch battery. If it passes the test, you will know that the battery is in good condition. Please refer to the attached link for additional options to maximize your watch battery life. If this continues to be your experience, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
It's nice, but..
on July 30, 2024
Posted by: CaptainCornbread
[This review was collected as part of a promotion.] I like it but it's not compatible with alor of downloadable faces. Kind of leavs some irritation on my wrist if I keep it on to long but not that bad.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 30, 2024
Posted by: Markulas
[This review was collected as part of a promotion.] Watch had large bright hd display .love the sleep monitoring and ekg features . Accurately monitors steps. This is my 2nd Samsung watch , highly recommend . AI feature helpful.
Value
5
Written by a customer while visiting Samsung US