Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5 out of 5
4.5
(4,706 Reviews)
Open Ratings Snapshot
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product. 
(
1,082 out of 1,328
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2 out of 5
2
Nice watch but terrible battery life
on August 3, 2024
Posted by: Eka4
from Chicago IL
Expertise:Intermediate
Verified Purchase:Yes
Nice watch but battery life is terrible. I have 100% in the morning and 0% by 8 pm
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 3, 2024
Thank you for getting in touch. We appreciate you sharing your experience with the new Watch7. The latest Samsung smartwatches come with a more powerful processor, high-precision GPS, and next-gen BioActiveSensors. Additionally, they now include Galaxy AI, which constantly analyzes data to help you make the most of your day. For tips on optimizing your battery life, please visit the link provided. If you continue to experience this, please contact us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from the 4
on August 3, 2024
Posted by: Aaron
Verified Purchase:Yes
Great upgrade wife likes the watch. Big upgrade from the 4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Galaxy Watch7 battery problem
on August 3, 2024
Posted by: PaulR
Verified Purchase:Yes
Initially the battery lasted more than 48 hours, but a week later a full charge is lasting less than 20 hours. Wish I hadn't traded in my Watch4.
Response from Samsung USBy R&R Team, August 3, 2024
Your outreach is greatly appreciated, Paul. We always love hearing from our valued customers about their experiences. We see that you're reaching out to let us know about the new Watch7. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options to help optimize your battery life. If this continues, reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
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smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
battery life not good
on August 3, 2024
Posted by: dogmarcopolo
Expertise:Intermediate
Verified Purchase:Yes
battery life just isn't adequate, last not long enough
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 3, 2024
Your feedback is greatly appreciated! Our customer's feedback is essential to our improvements. We see that you are reaching out to let us know about your experience with the new Watch7. The Watch7 and Ultra have our most advanced health sensors. With 13 LEDs, the new BioActive Sensor tracks your heart rate, sleep patterns, and more with high precision. We understand how important it is to have your watch battery be durable. Check out the link that should provide you with tips on how to optimize your watch. If this persists, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
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smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing watch
on August 3, 2024
Posted by: Thewatcher123
[This review was collected as part of a promotion.] The galaxy watch 7 has great battery life! The health monitors help you keep track of steps, activity level and can even give you Galaxy AI suggestions to keep yourself healthy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best wrist tech available
on August 3, 2024
Posted by: Tcaballero
[This review was collected as part of a promotion.] Enjoying my Galaxy Watch7 Pro. Best wrist tech out right now. Enjoy how seamless it connects through the Galaxy Wearable app. I can track all my daily actions also my vitals. My favorite aspect is the snore detection setting and the sleep score. My health is important aspect for me and having insight into how I sleep is crucial for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Very bad battery life. Avoid
on August 3, 2024
Posted by: Raja
from New york
Expertise:Expert
Verified Purchase:Yes
Very poor battery life. It can't even hold charge for few hours. Shame on samsung to release such an inferior product without testing fully
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 3, 2024
Thank you for providing us with your feedback, Raja. We love hearing from our valued customers. We see that you're reaching out concerning your new Watch7. With our new Watch7, you can craft your perfect Workout Routine with warm-ups, cooldowns, and breaks in between, or compete against your past records to stay motivated. Easily track your exercise even in the water with Water Lock mode. We see that you may be experiencing a shortened battery life on your watch. Check out the following link attached to optimize your battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this watch
on August 3, 2024
Posted by: Anonymous
from chattanooga,tn
Expertise:Expert
Verified Purchase:Yes
I had a older model. This newer watch is refreshing. I love all of the new options and the screen size.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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