Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5 out of 5
4.5
(4,706 Reviews)
Open Ratings Snapshot
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product. 
(
1,082 out of 1,328
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3 out of 5
3
Cool features but not great battery
on August 4, 2024
Posted by: Josh
from Atx
Expertise:Intermediate
Verified Purchase:Yes
Great features but not great battery life, maybe 48hrs
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 5, 2024
We appreciate your candid review, Josh. Our customers' reviews are an important part of how we continue to make improvements. We see that you may be experiencing some shortened battery life on your new Watch7. The Watch7 and Ultra come with a more powerful processor, high-precision GPS, and next-gen BioActiveSensors. If you are experiencing shorter battery life, please check out the link provided below to optimize your device's battery life. If this persists, please reach out to us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Progress
on August 4, 2024
Posted by: Kyle
from California
Expertise:Intermediate
Verified Purchase:Yes
Some very nice improvements over my Galaxy Watch 4 Classic, but still has issue with short battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Danny's Review
on August 4, 2024
Posted by: Danny
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
Its a nice watch but its not much different than the 6 I traded in.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can't Go Wrong. Samung is the best.
on August 4, 2024
Posted by: JayB
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Love it. Very intuitive and user friendly, from initial setup.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 4 classic traded for new Galaxy 7
on August 4, 2024
Posted by: Anonymous
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I traded in my old Galaxy 4 classic for the Galaxy 7. Even though it doesn't have a bezel, I like it much more as the face is larger. The new selection of watch faces is great and I have everything I need at the turn of my wrist. The old classic was incapable of receiving gmail, which was incredibly frustrating. However, the new watch can also receive Gmail as well as Outlook, which are my personal and business related emails. As the old watch had started losing battery capacity, we felt it was time for an upgrade, and very glad we made the switch!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First Samsung watch
on August 4, 2024
Posted by: David
Verified Purchase:Yes
So far so good. Easy to get around on . Battery life is good as well
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great watch, but make sure it's CHARGING!!!
on August 4, 2024
Posted by: Jasmine
from dallas
Expertise:Intermediate
Verified Purchase:Yes
the watch doesn't charge unless it's laying a CERTAIN WAY on the dongle.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
I am really disappointed.
on August 4, 2024
Posted by: Elfatih samil
from Washington
Expertise:Intermediate
Verified Purchase:Yes
The battery is speedy during itcan barley stand for 10hr
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 9, 2024
We appreciate your honesty, Elfatih. Your feedback is highly valued as we strive to make improvements. We noticed that you are reaching out to share your experience with Watch7. The Galaxy Watch7 offers a more seamless wearable experience with a CPU that is three times faster and a 30% improvement in the power efficiency of the application processor. If you are still experiencing shorter battery life, we recommend making sure your watch is up to date. To update, tap Watch settings and then tap Watch software update. If your watch displays a Home tab, swipe to and tap Watch software update or Band software update. Tap Download and install. If you have any further concerns, please reach out to us at Samsung Support.
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Written by a customer while visiting Samsung US
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