Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Daskuhn
from St. Louis, MO
Expertise:Expert
Verified Purchase:Yes
The battery only lasts 8-10 hours with very light use. Starting fully charged in the morning the galaxy 7 goes into power saving by mid-afternoon and is dead by dinner. This is with no exercise or audio playback, just casual use - checking the time and responding to the occasional text.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, August 5, 2024
Thanks for the feedback, Daskuhn. We appreciate our customers taking the time to provide us with their insights. We see that you are reaching out concerning your Watch7. With the Watch7 you can now stay focused on the task at hand with Smart Replies – the Galaxy AI feature that writes replies in your style and voice by analyzing previous conversations. Check out the link attached that provides options to get your device's battery working at its full potential. If this persists, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Tracey B
from McAlester Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
This watch is lighter than the 6 and better battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Elson M
Expertise:Intermediate
Verified Purchase:Yes
Coming from watch 4 to watch 7, the look itself didn't change at all, cuts the learning curve, which is a good thing. The battery was pretty bad from the box that would only last about 14 hours with very light use - few times I didn't even have it on, just unplugged from charger then it died after 14 hours... But the update from early August seems to fix this problem drastically, the up time prolongs to over 2 days!
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Barry
from California
Expertise:Intermediate
Verified Purchase:Yes
I'm really enjoying my new Samsung watch! It's very Sporty and the band is awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Derek g
from Va
Expertise:Intermediate
Verified Purchase:Yes
Overall a good experience but the battery drain is high right now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lenny
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
Battery life is horrible. Watch is dead after 5 hours. Tried to factory reset, even try to disable all the futures, still not helping. I see many people having same issue.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, August 5, 2024
Thank you for your honest review, Lenny. We truly value your feedback as we strive to continually improve our products. We appreciate you reaching out to us regarding your experience with the new Watch7. The latest Samsung smartwatches come with a more powerful processor, high-precision GPS, and next-gen BioActiveSensors. Additionally, they now feature Galaxy AI, which acts as a personal coach, constantly analyzing data to help you prepare for the day ahead. If you are experiencing shorter battery life, please check the attached link for options to maximize your battery life. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Jose
from VA
Expertise:Intermediate
Verified Purchase:Yes
This watch can hold a charge longer than two days which is great since they removed the power share function. The sleep apnea test is also great since it validated what I though I might have and now time to go to the doctor.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Burritoboy
from FL
Expertise:Intermediate
Verified Purchase:Yes
Great for what I use it for. I love the health tracking, and the Samsung health app.I definitely looking to get the ring soon to pair with it. Can't wait!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US