Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
1
Battery sucks
on August 6, 2024
Posted by: Fredh8402
from Detroit, mi
Watch is more responsive but my battery last half as long very disappointing. I want my old watch back. Will not make it past my 8hr shift at work when it already on battery save mode.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, August 6, 2024
We value your honest feedback, as it's essential for us to make continuous improvements. We see that you've contacted us regarding your new Watch7. The Watch7 is equipped with a new 3nm processor that supercharges your daily routine. You can quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. If you are experiencing a shorter battery life, check out the following link attached for options to help optimize your battery life. If this continues to be your experience, reach out to us at Samsung Support. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Reddy
from Herndon, VA
Expertise:Expert
Verified Purchase:Yes
With latest Software update, the battery holds good for 2 days with all features enabled.
I am happy with the purchase.
I am happy with the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: G Post
from Texas
Expertise:Expert
Verified Purchase:Yes
Upgraded from Galaxy Watch6 seeking improved battery life (even though most reviews simply omitted any comment at all on improved battery life). Installed software upgrade to fix initial battery problems. So far, battery life compared to Galaxy Watch6 is just meh. Some of the other features are better, like sleep, but really, does any of it matter without a battery life that lasts more than a day? Maybe someday... I'll keep trying the upgrade game because I use Samsung phone and THAT integration between phone and watch is really nice. I remain frustrated w/ battery life.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Stephanie
from California
Expertise:Intermediate
Verified Purchase:Yes
Great watch but the battery only lasts one day and then you need to charge it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: DB Cooper
from Wisconson
Expertise:Expert
Verified Purchase:Yes
The best so far! If only I could afford the ultra 😪
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
Verified Purchase:Yes
Battery drains so fast even if we keep brightness low
Response from Samsung USBy R&R Team, August 6, 2024
Thanks for the outreach, John. It's great to hear from you and get your insights. We see that you are reaching out to let us know about your Galaxy Watch7. The Galaxy Watch7 and Galaxy Watch Ultra have advanced Galaxy AI features that are designed to provide more personalized insights into your health and wellness. If you are still experiencing short battery life, check out the following link that should help you optimize your watch battery and go back to enjoying all the great features this watch has to offer. If this continues, please reach out to us at Samsung Support. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Omar
Verified Purchase:Yes
Overall i like it but the battery drains too fast.I thought they would have fixed that problem by now
Written by a customer while visiting Samsung US
Posted by: BigSarge
from Indianapolis Indiana
Expertise:Intermediate
Verified Purchase:Yes
Watch battery life sucked until after the update. I barely got one day of use now its closer to two. The sleep fearure is nice and the measurments are more accurate. I was wanting the ultra but thus watch takes care of my needs. I am so happy i got it
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US