Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Dina
Verified Purchase:Yes
Battery is not good, it's unacceptable. Otherwise it's an amazing device...but I can't overlook that battery. It is a step back.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate your feedback, Dina. Our customer's honest feedback is crucial to us as we continue to improve our products and services. We noticed you reached out to us about the new Watch7. The latest Samsung smartwatches come with a more powerful processor, high-precision GPS, and next-gen BioActiveSensors. We see that you may be experiencing shorter battery life. Check out the link attached for options to help optimize your watch's battery life. If you continue to experience this, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Not the battery and poor customer service
on August 6, 2024
Posted by: Kat2
from Cleveland ohio
So far the battery has been sub par. I have to have most of the features off to get through the day and be able to sleep in the watch. If I do a work out it doesn't make the day.this is even after the recent update. Also the promo for the free watch band was a waste. They only sent out M/L bands and they don't fit. So that's a waste of time and product.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate you taking the time to share your experience with the new Watch7. Samsung's latest smartwatches provide detailed insights into your nighttime activity, monitoring everything from time spent in different sleep stages to your snoring habits. After evaluating your sleep quality and providing you with an Energy Score, they establish daily routines and goals to help you achieve your health and fitness targets. We understand the importance of having a long-lasting battery so that you can enjoy these features. Please click the link below for options to optimize your battery life. If you need further assistance, please reach out to us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Palanivel
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Initially had battery issues. The update that Samsung pushed over fixed it and now its all good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TonyM
Verified Purchase:Yes
I upgraded from the Watch4, and it's a great step up. Everything about it is incrementally better (although not drastically different) and it has a great look and feel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Miguel
from New York, NY
Expertise:Expert
Verified Purchase:Yes
It's like the other galaxy watches. It does what it is supposed to really well plus I got a really good deal on it. The only complaint I have about it is the limited availability in different colors.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Erica
from Belvidere nj
Verified Purchase:Yes
I love my new watch 7 ...just wish the battery would last a few days but otherwise it is fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Reddy
from Kat7
Expertise:Intermediate
Verified Purchase:Yes
Battery backup is not good. This is one of the feature should be improve to get new customers and retain the existing customers
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate you taking the time out to share your review. Your feedback is greatly valued as we continue to make constant improvements. We noticed you are reaching out to let us know about the Galaxy Watch7 and your experience. Both the Galaxy Watch 7 and Watch Ultra are packed with innovative fitness features to maximize your workouts. Not only do they track exercises and heart rate, but they can also measure your stress levels and sleep quality. If you're experiencing a short battery life, you may need to perform a diagnostic on your watch battery using the Samsung Members app. For detailed instructions and other options to optimize your battery, check out the link attached. If this continues, reach out to us at Samsung Support. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Mikayla
from Scituate, RI
Expertise:Intermediate
Verified Purchase:Yes
This watch is a real step up from the 6 model. I have had a Galaxy watch for years, and this has been the most impressive model for me in a while. I found the 6 to be quite slow and laggy, but the 7 is much faster. I am still trying out the new features of this model, but I am really liking this watch so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US