Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,686 Reviews)
Rating breakdown 4,686 reviews
5 Stars
3,347
4 Stars
793
3 Stars
272
2 Stars
131
1 Star
143
81%of customers recommend this product.
(
1,071 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2
Apple does it better
on July 9, 2025
Posted by: AeroP13
[This review was collected as part of a promotion.] its clunky and clumsy and not very engaging or user friendly. A pain to set up and get used to. The idea for features to access things with wrist and hand movements is great but it doesn't work well, it's difficult to get to know and learn, hard to change settings for it and overall just kind of a disappointment. Battery life is truly bad too
Value
2
Response from Samsung USBy R&R Team, August 27, 2025
Hello AeroP13,
Thank you for taking the opportunity to share your experience using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we always seek to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 44mm offers a lightweight (0.42 lb. or 6.7 oz.) aluminum build that makes it easy to wear all day and night. It's an ideal choice for those who prioritize innovative AI-driven health features like the AGI index or other advanced health-tracking features not offered by our competitor like Sleep Apnea Detection, Energy Score, and advanced body composition analysis. We realize that transitioning to new devices can be accompanied with a learning curve. Have no worries! We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources to help you become better acquainted with your new device. Feel free to check them out when you have the time and let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your experience using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we always seek to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 44mm offers a lightweight (0.42 lb. or 6.7 oz.) aluminum build that makes it easy to wear all day and night. It's an ideal choice for those who prioritize innovative AI-driven health features like the AGI index or other advanced health-tracking features not offered by our competitor like Sleep Apnea Detection, Energy Score, and advanced body composition analysis. We realize that transitioning to new devices can be accompanied with a learning curve. Have no worries! We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources to help you become better acquainted with your new device. Feel free to check them out when you have the time and let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Best Smartwatch on the market
on July 9, 2025
Posted by: Andro1d12v3r22
[This review was collected as part of a promotion.] I've been using the galaxy watch7 for a month now and i absolutely love it....the galaxy AI features make it so easy to make and receive calls and text messages. The Samsung health and sleep features keep me on top of my self care. I love being able to make calls directly from my watch without my phone, it is very helpful at work. I cant imagine my day without my watch and compared to my last smartwatch the battery life is amazing so I don't have to go a day without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ease of use
on July 9, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I found this watch to integrate into my daily lifestyle easily. Access to my calendar on my watch, yes please. Phone calls that are crystal clear, can you say hello Jetsons. The face of the watch being customizable, Go Phils!
Seriously, a watch to watch. It will monitor your health, workout routines, and the weather.
Seriously, a watch to watch. It will monitor your health, workout routines, and the weather.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgrade, missing the bezel
on July 9, 2025
Posted by: Alicia
[This review was collected as part of a promotion.] Just upgraded from my old watch 3 to a new 7. So far, I'm loving the new features: restfulness score, enhanced sleep scoring, better gestures. I love the customization options. I haven't used the galaxy AI features yet, and I haven't pushed the limits of the battery (though it definitely gives me more than a day!).
My only complaint is mo bezel. I know i could have gotten the Ultra, but I'm a woman and that watch is just too big. I loved the bezel, and its the reason I didn't upgrade sooner. But my old watch, after daily use, including frequent swims and banging into walls as I walk, finally started to show its age after nearly 5 years. Maybe I'll get used to no bezel, but I think I'll still miss it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Watch 7- pretty cool
on July 9, 2025
Posted by: Sarigdl
[This review was collected as part of a promotion.] I have this and a Garmin venu 2s. I love them both but this galaxy 7 i feel does much more. Being able to text, controlling my music, love those features.
And I really like the many workouts listed for when I'm working out. Wish it had a heart rate band though. That would make it perfect.
And I really like the many workouts listed for when I'm working out. Wish it had a heart rate band though. That would make it perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on July 10, 2025
Posted by: Msdiva
[This review was collected as part of a promotion.] watch is great was easy to setup. the sleep and exercise tracking is great..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 7 review
on July 10, 2025
Posted by: Burghjcj
[This review was collected as part of a promotion.] The Galaxy watch is so cool. It helps me out alot with work so I dont have to keep using my phone. It also integrates seamlessly with my s25 phone. I can talk to my galaxy AI with ease using my watch and the tap to pay is so handy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It literally stinks
on July 10, 2025
Posted by: MadHater
from Iowa
Expertise:Expert
This watch is not impressive at all. The available watch faces leave a lot to be desired. The battery lasts about 12 hours, 24 if you don't use any features. I had to replace my previous model because after 3 months of use, the back fell off and the HR monitor stopped working. The worst thing about this watch is that it stinks. It's not your skin, or even the back of the watch, the screen smells like it is super hot but is cold to the touch. Stinks 24/7. I used to wear it to monitor my sleep but I can't now because the screen stinks do much that I can't stand having the watch so close to my face. Luckily it was on sale because (unknown to me) the 8 was coming out. I've had this watch about 6 weeks.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Salutations MadHater,
Thanks for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. It's a possibility that some residue or foreign material built up on the watch. Feel free to check out, "Properly wear and clean your Samsung smart watch" to help resolve what you have described to be experiencing with your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thanks for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. It's a possibility that some residue or foreign material built up on the watch. Feel free to check out, "Properly wear and clean your Samsung smart watch" to help resolve what you have described to be experiencing with your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US