Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Significant improvement
on August 16, 2024
Posted by: Willyam Oiram
Expertise:Intermediate
Samsung did an excellent job with the Watch 7. It’s a significant improvement.
A valuable, beautiful, and impressive addition.
A valuable, beautiful, and impressive addition.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Richard
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from Galaxy Watch 5 Pro. No complains so far and like all functions and UIs. Hope Samsung upgrade Continuous Glucose Measurement function later.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
battery
on August 16, 2024
Posted by: genok
Expertise:Intermediate
bought watch 7 a month ago. Battery was a problem. but after recent upgrading it is fine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Watch
on August 15, 2024
Posted by: Rydr16
[This review was collected as part of a promotion.] Watch7 is having ultimate features and the band looks stunning. Battery backup is also good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Juat amazing
on August 15, 2024
Posted by: WAVE36
[This review was collected as part of a promotion.] Performance-wise, the Galaxy Watch 7 is impressive. It runs on Samsung’s latest Wear OS, which is smooth and responsive. The integration with Android is seamless, making it easy to receive notifications, respond to messages, and control music playback directly from the watch. The Bluetooth connectivity is reliable, with no noticeable lags or disconnections.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Backup is Poor
on August 15, 2024
Posted by: Kirankumar
from Texas
Expertise:Intermediate
Battery back up is really bad not even for one day
Need to charge Samsung Galaxy Watch 7 twice in a day some time trice :(
Need to charge Samsung Galaxy Watch 7 twice in a day some time trice :(
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, August 15, 2024
Thanks for the outreach, Kiran. We appreciate you providing us your honest feedback. We see that you are reaching out regarding your Watch7. The Watch7 44mm has a 425mAh battery. We understand the importance of having your watch last throughout the day without you having to recharge. We recommend checking and making sure that your watch's software is up to date with the latest software. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin
smsng.us/Samsung-Support
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smsng.us/X-Messages
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smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Yong
from Silver Spring, Maryland
Expertise:Intermediate
Verified Purchase:Yes
I like the sleep coaching feature, which analyzes my sleep time and patterns and provides tips for improving my sleep score and quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No watch band, disappointing battery life
on August 15, 2024
Posted by: Nick
Waited a month and the watch came without a band. Battery life is disappointing, charging is slow too.
Features
2
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, August 15, 2024
We appreciate your feedback, Nick. We noticed your review of the Watch7. The Galaxy Watch7's 3 available bands include a one-click button design that lets you change out the watch bands whenever you like. You can push the button to connect a band, and then push the button again to release the band. We see that you may be experiencing a shortened battery life. We recommend checking to make sure your watch's software is up to date with the latest version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. We would like to gather more information about your watch band. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US