Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2
Poor battery life!
on November 7, 2024
Posted by: Drumerx
I upgrade each time a new watch comes out and love Samsung products, but the battery life of the 7 is terrible. Seems like I'm charging the watch every day! NOT GOOD.
Response from Samsung USBy Social Commerce, November 8, 2024
We really appreciate you taking the time to reach out to us, Drumerx. Your feedback is essential as we continue to make improvements. We noticed you reached out to share your thoughts on the Galaxy Watch7. We are excited to see that you've made the upgrade to the Watch7! The Watch7 is enhanced with Galaxy AI and is equipped with our most powerful watch processor yet. The cutting-edge 3nm processor supercharges your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. If you are experiencing a shortened battery life, it may be due to your device needing to be updated. We recommend checking to see if your watch is up to date with the latest software available. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Check out the link attached for additional options to help optimize your watch's battery. If this continues to be your experience we recommend reaching out to us at Samsung Support so that we can look into what may be causing this. Thank you for being the best part of Samsung! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch yet
on November 7, 2024
Posted by: Authenticitee
[This review was collected as part of a promotion.] I love this bigger screen and the amazing features. I love how easy it was to pair and use.
Value
5
Written by a customer while visiting Samsung US
Posted by: Candace
from CT
Expertise:Intermediate
Verified Purchase:Yes
Love the upgraded features on the watch - Although the sleep apnea monitor is a great feature in theory, it has a hard time recording... saying watch may not be snug enough. The biggest issue is the battery life. I have to charge this watch twice as much as my galaxy watch 5.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Arkadi
from AZ
Expertise:Intermediate
Verified Purchase:Yes
works great . missing the menu ring function as in classic .but making the job done
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Juan
Verified Purchase:Yes
Works excellent, great watch. Had the 5, upgraded and it was def worth it.
Features
5
Written by a customer while visiting Samsung US
Customer Rating
5
99% like the watches!
on November 6, 2024
Posted by: asterias
[This review was collected as part of a promotion.] My favorite featurea are:
1. Notification Prioritization: I love that I can filter notifications. While at work, only high-priority alerts make it to my watch, so I stay focused but don’t miss anything important. Secondary notifications, like emails, wait until I have time to review them.
2. Silent Alarms: The vibrating alarm is perfect for early mornings—I wake up without disturbing my wife.
3. Google Maps: Having Google Maps on my wrist is a game changer, especially when exploring a new city. No need to keep my phone in hand constantly, and that is convenient.
I switched over from Xiaomi Mi Bands to the Galaxy Watch 7 and have been really happy with the upgrade. The only downside is the daily (or sometimes every-other-day) charging, but given all the features, I think it’s totally worth it!"
Value
5
Written by a customer while visiting Samsung US
Posted by: Sondra
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
This is a great watch. I got the 40mm and it is the perfect size. There are so many features, I haven't had a chance to use all of them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lakerfan
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
Love everything about this watch, except the battery only lasts 2 days. Lots of cool features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US