Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Tiffany K
from PA
Expertise:Intermediate
Verified Purchase:Yes
Love my new watch!! Would recommend love all the new updated health features. Love the green band
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MrEzgo
from Eastern Tennessee
Expertise:Intermediate
Verified Purchase:Yes
This is my third Samsung Galaxy watch and so far it's been the best one yet. I really enjoy the additional information from the sleep app like body temperature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gustavo
from Houston Tx
Expertise:Expert
Verified Purchase:Yes
I own the last three versions of the Galaxy Watch, and I believe the Galaxy Watch 7 is the best among them.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 7 Watch AI Health Changer
on November 8, 2024
Posted by: TechyT
[This review was collected as part of a promotion.] I have had a few other smart watches. Switched to 7 watch due to the AI health features; energy score, compare your workouts, Ai heart rate tracker, messaging, and sleep apnea. The AI helped me discover I have sleep apnea, and irregular heart rhythm. Did a sleep test & the test results showed have severe sleep apnea. In addition, seen a cardiologist and my heart rhythm is off seeing the specialist to treat it. This watch is a life saver.
Value
5
Written by a customer while visiting Samsung US
Posted by: Haibo
from CA
Expertise:Beginner
Verified Purchase:Yes
The watch is very beautiful and fast. It’s amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Allison
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
It is a nice watch, the only thing, for me, is a little big but thas is because I am skiny, but it works amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Features are good, battery life sucks...
on November 8, 2024
Posted by: Just Me
This is the second galaxy 7 watch I've had in 2 weeks... the battery life sucks... turned off stuff and it still doesn't last thru the day... usually about 11am it gets hot and then loses 50% battery life... doesn't track all my steps, definitely don't like this watch.. features are good, battery sucks.. I'm taking it back for the third time and want another watch not this kind... would not recommend...
Response from Samsung USBy Social Commerce, November 10, 2024
Thank you for sharing your feedback about the Galaxy Watch 7. We're hate to hear that your experience with battery life and step tracking did not meet your expectations. The new 3nm processor enhances your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch 7 keeps pace with your activities. The Galaxy Watch 7 is designed to provide a variety of features that support a connected lifestyle, so it's disappointing when those features do not perform as expected. We recommend ensuring that your watch is up to date with the latest software version available. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link attached for additional options to help optimize your watch's battery life. We've also included a link for options to help troubleshoot your step tracking on your watch. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
https://www.samsung.com/us/support/troubleshooting/TSG01003112/#inaccurate-step-factors-on-your-samsung-smart-watch
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
https://www.samsung.com/us/support/troubleshooting/TSG01003112/#inaccurate-step-factors-on-your-samsung-smart-watch
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from HOUSTON, TX
Expertise:Expert
Verified Purchase:Yes
Excellent watch with unsurpassed quality and technology by any brand on the market. Dare to live a unique experience...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US