Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3
Battery life is terrible
on August 25, 2025
Posted by: Trishy
[This review was collected as part of a promotion.] The watch has to be charged everyday. Not only that but it also over heats for no reason
Value
3
Response from Samsung USBy R&R Team, August 26, 2025
Hello there Trishy,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also take a moment to review, "Keep your Galaxy device at its normal operating temperature" to see what factors may be impacting the temperature of your Galaxy Watch7. Feel free to reach out to Samsung Support afterward if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also take a moment to review, "Keep your Galaxy device at its normal operating temperature" to see what factors may be impacting the temperature of your Galaxy Watch7. Feel free to reach out to Samsung Support afterward if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 7 44mm review
on August 25, 2025
Posted by: ZXgElite
[This review was collected as part of a promotion.] It's almost been a year since I got the watch, and it's been pretty impressive, the oled screen, the 2 day battery life, sometimes 2½ days of battery life, tracking my health and my workouts.
Galaxy AI has been very helpful.
Galaxy AI has been very helpful.
I love the watch and Galaxy AI overall!! 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch
on August 24, 2025
Posted by: ItsMIworld
[This review was collected as part of a promotion.] Watch helps me stay connected. Galaxy AI is the perfect assistant. Fast and reliable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Watch has been a daily wear
on August 24, 2025
Posted by: Watchshop
[This review was collected as part of a promotion.] I absolutely love this galaxy watch. It does everything I was looking for in a watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on August 24, 2025
Posted by: ZROBB98
[This review was collected as part of a promotion.] Great watch easy to use comming from the galaxy watch 3 classic just wish they kept thr rotating bezel but I got used to it without it and like it better without it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My New Alarm Clock Came With A Watch!
on August 23, 2025
Posted by: Sharksmac
[This review was collected as part of a promotion.] Watch 7 has made my life more regulated. My new wrist-sized life coach yells at me to get up, tracks my steps so I can't lie about my exercise, and lets me answer calls from my hand like a spy. Seriously, my old alarm clock is so jealous!
Value
5
Written by a customer while visiting Samsung US
Posted by: Briana
Expertise:Intermediate
Verified Purchase:Yes
Love the new watch. I will hold on to it for a while.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Health Stats but uncomfortable to wear
on August 23, 2025
Posted by: MIsWebTeacher
[This review was collected as part of a promotion.] I really wanted the watch to work out well for me. That way I didn't always need to carry my phone. I have to be reachable by family members that I help out.
The health stats and monitoring were amazing and helpful. Being able to answer calls on the run was great too.
I can't give it 5 stars because it was a very uncomfortable wear for me. My wrist would sweat and it would slide, but the worst part was that it gave me a blister above where the hand bends up at the wrist. I tried both hands, and it did the same thing to both.
I will try again with perhaps a different watch band, but right now I'm not wearing it.
Value
4
Written by a customer while visiting Samsung US