Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: no work
Verified Purchase:Yes
On my second day with my new watch, charged at 100% and the face screen was not on all the time. The watch alerted me that it needed to be charged when I was working on my yard. So, needless to say, this battery can't hang with me when I'm working.
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R Team, June 15, 2026
Hey No,
Thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving our product line to better suit your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions afterward by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving our product line to better suit your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions afterward by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from TX
Expertise:Intermediate
Verified Purchase:Yes
This is my 3 watch. I had the Galaxy watch4 for about 6yrs and it worked great, just didn't hold a charge as long. So I updated grade and man what a differece.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kate
Verified Purchase:Yes
It smooth and scratches easily. Wish it set down in so the surface didn't hit everything.
Written by a customer while visiting Samsung US
Posted by: Diane
Expertise:Intermediate
Verified Purchase:Yes
Has everything you could ask for and more. Keeps track of your day with reminders and coaching.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Doug
from Snead. Al
Expertise:Intermediate
Verified Purchase:Yes
As advertised. Easy to setup and operate. Only negative is watch battery requires frequent charging.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, June 9, 2026
Greetings Doug,
Thanks for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch7. Your sentiments are invaluable to us as we strive to improve our product line to suit the needs of our customers. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions afterward by contacting Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch7. Your sentiments are invaluable to us as we strive to improve our product line to suit the needs of our customers. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions afterward by contacting Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New York
Expertise:Intermediate
Verified Purchase:Yes
Great watch, turns on much quicker than my watch 6 Classic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: RJ Texas
Verified Purchase:Yes
I really wanted to love this watch, but the battery life is terrible. It last for only a few hours and you have to charge. Have to charge it a couple of times throughout the day. Terrible and disappointed
Response from Samsung USBy R&R Team, June 4, 2026
Howdy RJ,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Pete
Verified Purchase:Yes
It is a great watch. It does all it claims to do--smoothly and user fiendly.
Features
5
Written by a customer while visiting Samsung US