Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Hari_rH
from Redlands CA
Expertise:Expert
Verified Purchase:Yes
Galaxy watch 7 watch ⌚️ is a happy buy. It has everything you want in a Smart watch. It is my 3rd Galaxy watch after Gear and Watch. Hope the love continues on and on
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Greetings Hari_rH,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. It's wonderful to hear that you are pleased with your purchase so far! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. It's wonderful to hear that you are pleased with your purchase so far! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Michele M
from Seattle, WA
Verified Purchase:Yes
It's easy to use, very nice looking and I love the insights. The only 'con' is the very short battery life. It has to be charged every day and a half to two days.
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Hey there Michele,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. The Galaxy Watch7 battery can allow you to stay connected to those who matter most for up to several days before needing to be recharged. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource shared or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. The Galaxy Watch7 battery can allow you to stay connected to those who matter most for up to several days before needing to be recharged. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource shared or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from The Center of the Universe: 10001
Expertise:Intermediate
Verified Purchase:Yes
This is my second Galaxy watch. I was happy enough with the first one, but I'd had it for about 5.5 years and needed an upgrade. I now have the Galaxy 7 watch, My earlier watch was 42 mm and this one is 40 mm, but seems larger. Even people who see it on me think it looks larger. Anyway, my primary issue with the watches is that the buttons protrude instead of being recessed, which is asking for trouble. However, before I took delivery of the watch, I ordered glass for it and some covers, and the covers actually recess the buttons a bit, so that makes my watch less of a liability. Set-up was a piece of cake, electronically speaking., and everything I can use, to date, seems to be functioning well. I would, however, strongly recommend reading the User Manual (available on phone or to download as a .pdf). The watch has lots of features, some of which you won't know about unless you read the manual, and it is not merely about those, but also care of the watch so that it doesn't stop working at an inopportune time due to some unintended action (i.e., don't wear a metal watchband, because it could interfere with transmission). Otherwise, I'm happy with it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: David
Verified Purchase:Yes
Hi the different thing you can check with your Watch
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok but...
on April 24, 2025
Posted by: stormyg
from illinois
Expertise:Intermediate
I bought this watch about 3 months ago, as I have had many Samsung Phones and Tablets and have always liked them. I'm still on the fence with this watch. I find the battery life is terrible. I have to charge it almost every day if I want it to be useful to track my sleep.I have found it confusing to figure out the workout features and the sleep feature and many others necessitate using another app to download on my phone which I find intrusive.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Pedro
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Great Deal. Super Amazing Watch, Samsung did it again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kay H
from Florida
Expertise:Expert
Verified Purchase:Yes
I love this watch. I was able to customize it. It doesn't overheat like the offer versions. This one is it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shar
from Texas
Expertise:Expert
Verified Purchase:Yes
I’m using the Galaxy Watch7 40mm in cream, WiFi and Bluetooth version. Battery life and software both feel better compared to earlier versions. The system runs smoothly and is more responsive, which makes day-to-day use easier.
One thing I don’t love is how the new software handles battery saving mode. It turns off more features than older models did, especially when it comes to health and fitness tracking. For me, it feels like I have to choose between using everything or saving battery, with no middle ground. I’d rather have a few of those functions still running even in a lower power mode.
The cream color is okay, but I prefer the older color options. Nothing about this watch stands out as significantly better than previous versions so far. Maybe future updates will unlock more, but right now it’s a small step forward rather than a big change.
My overall review is that it is mid at best but not bad.
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R Team, April 25, 2025
Howdy Shar,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US