Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2
Good monitoring at the beginning.
on May 14, 2025
Posted by: Jan B
Battery does not last 12 hours in less than a year of use. This is a replacement due to the same thing happening on the first watch.
Response from Samsung USBy R&R Team, May 14, 2025
Salutations Jan,
Thanks for taking the opportunity to review your Samsung Galaxy Watch7. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Watch7 battery is capable of lasting for several days before needing to be placed on a charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery life. If you have any questions or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the opportunity to review your Samsung Galaxy Watch7. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Watch7 battery is capable of lasting for several days before needing to be placed on a charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery life. If you have any questions or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
5 stars
on May 14, 2025
Posted by: Steff
Amazing features loved the quality well worth moneu
Response from Samsung USBy R&R Team, May 15, 2025
Aloha Steff,
Thanks for taking the time to taking the opportunity to share your thoughts with us about using your Samsung Galaxy Watch7. We appreciate your candor as we strive to improve the design and functionality of our product line. We're jumping over the moon to hear how much you've been enjoying your Galaxy Watch7. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time to taking the opportunity to share your thoughts with us about using your Samsung Galaxy Watch7. We appreciate your candor as we strive to improve the design and functionality of our product line. We're jumping over the moon to hear how much you've been enjoying your Galaxy Watch7. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Pleased Customer
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
I traded the 6 classic for the 7. I absolutely love it. The 6 classic wasn't a bad watch, but it was a bit heavy for the kinds of workouts that I do. As a result, it moved around on my arm a lot, despite how tight i made the band, so I never got an accurate reading from the sensor. I also am a heavy sweater which didn't help things. I am sure it is a great fit tracker for a more moderate enthusiast, but it didn't work well for me. The 7 corrected all of the above. It is lightweight, and the sensor seems to be more efficient with my profuse sweating. The upgrade was a wonderful investment for me and I would recommend the 7 to anyone who is a heavy runner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Hey there Pleased Customer,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. It's so wonderful to hear that you've been enjoying the amazing features and unsurpassed functionality of your Galaxy Watch7. Please feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. It's so wonderful to hear that you've been enjoying the amazing features and unsurpassed functionality of your Galaxy Watch7. Please feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Martha
from El Paso, Texas
Expertise:Intermediate
Verified Purchase:Yes
Excellent service. I like my new watch alot. It works great with my workout.
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Hello there Martha,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. We're happy to hear how pleased you've been with your purchase of your Galaxy Watch7. Please feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. We're happy to hear how pleased you've been with your purchase of your Galaxy Watch7. Please feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Schlue
Verified Purchase:Yes
Battery is trash and im now at the point where I no longer trust Samsung
Response from Samsung USBy R&R Team, May 14, 2025
Good day Schlue,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Watch7 battery is capable of lasting for several days before needing to be placed on a charger, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you have any questions afterward or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Watch7 battery is capable of lasting for several days before needing to be placed on a charger, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you have any questions afterward or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Sue Oxford
from Tx
Expertise:Intermediate
Verified Purchase:Yes
Love it. It's beautiful and works amazing. It's comfie to wear and my other watch bands fit it. All around good watch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Howdy Sue,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how impressed you've been with your Galaxy Watch7 so far. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how impressed you've been with your Galaxy Watch7 so far. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
1
Dies by end of day
on May 13, 2025
Posted by: SamsungOnly
from Las vegas, NV
Expertise:Intermediate
I have had a samsung watch before and it lasted me almost 5 years with no problems. This watch is not living up to my old one. It dies after 1 day. I sometimes don't get my notifications. And it doesn't sync with the heart app on my phone so I can't monitor my heart rate when working out. Overall disappointed and am hoping I can return it.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, May 14, 2025
Hey SamsungOnly,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Watch7 battery can last for several days before needing to be placed back on the charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. Also check out, "Manage notifications on your Samsung smart watch," "Cannot sync content between phone and Samsung smart watch," and "Monitor your heart rate on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Cannot sync content between phone and Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10001576/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Watch7 battery can last for several days before needing to be placed back on the charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. Also check out, "Manage notifications on your Samsung smart watch," "Cannot sync content between phone and Samsung smart watch," and "Monitor your heart rate on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Cannot sync content between phone and Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10001576/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Written by a customer while visiting Samsung US
Posted by: None
from Tucson, AZ.
Expertise:Intermediate
Verified Purchase:Yes
It was easy to transfer to my phone. But I should have known that a Samsung was needed. I have a Motorola.
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US