Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3
It's ok
on June 10, 2025
Posted by: Andrea
When I first got this watch I loved it. Now not so much. Half the time when I get a text it doesn't show up on my watch. I mainly got it for my sleep and to measure my heart rate. There is no option for it to alert you if your heart rate is over the number you set up. You also have to allow all health notifications or none. There isn't a good way to customize everything. It never measures my sleep right no matter how tight I have it on my wrist. It will monitor for 3 hours then stop completely or pick up again 2 hours later. It's very inconsistent. I also got it with the cream band which I actually loved. However now having it about 6 months the cream color on the band has wore off and like a pink rubber is showing through. Of course I can't find a way to purchase another band. Overall I would not spend the money on another one.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, June 10, 2025
Hi Andrea,
Thanks for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. You can quickly choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please check your watch's notification settings in the Galaxy Wearable app to ensure notifications are enabled for the apps you expect to receive alerts from. Also, check your phone's notification settings for those apps, as they may be blocked or muted. Finally, confirm that your watch is connected to your phone via Bluetooth and that it's not in "Do Not Disturb" mode. You are able to receive alerts for both high and low heart rates on your device. To set this up, open the Samsung Health app, navigate to Settings, then tap Heart rate. Ensure the heart rate tracker is not set to Manual, then scroll down to the Heart Rate alert section and toggle the switches for High HR and Low HR to enable alerts. You can also customize the heart rate values that trigger the alerts. If your device is not tracking your full night's sleep, please check your watch's connection to your phone and ensure it's not in power-saving mode. That can limit data collection. Also, verify that you've agreed to the necessary permissions in the Samsung Health app for sleep tracking. Be sure to check out the resources below to help resolve what you have described to be experiencing with your device. If you have any other questions or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thanks for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. You can quickly choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please check your watch's notification settings in the Galaxy Wearable app to ensure notifications are enabled for the apps you expect to receive alerts from. Also, check your phone's notification settings for those apps, as they may be blocked or muted. Finally, confirm that your watch is connected to your phone via Bluetooth and that it's not in "Do Not Disturb" mode. You are able to receive alerts for both high and low heart rates on your device. To set this up, open the Samsung Health app, navigate to Settings, then tap Heart rate. Ensure the heart rate tracker is not set to Manual, then scroll down to the Heart Rate alert section and toggle the switches for High HR and Low HR to enable alerts. You can also customize the heart rate values that trigger the alerts. If your device is not tracking your full night's sleep, please check your watch's connection to your phone and ensure it's not in power-saving mode. That can limit data collection. Also, verify that you've agreed to the necessary permissions in the Samsung Health app for sleep tracking. Be sure to check out the resources below to help resolve what you have described to be experiencing with your device. If you have any other questions or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US
Customer Rating
5
Looks like a normal watch, with more features
on June 9, 2025
Posted by: mustapler
[This review was collected as part of a promotion.] I wanted a classic looking watch, with the styling bezel I bought people give me compliments daily. I also use several bands from sporty, athleisure to luxury metal one to cover all sorts of events. Galaxy AI is a pretty cool feature which only improved my experience as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Health Meets Style: Why I Love My Galaxy Watch 7!
on June 9, 2025
Posted by: Icyy
from Houston TX
Expertise:Beginner
Verified Purchase:Yes
My Samsung Galaxy Watch 7 (40mm) is amazing! Sleek, lightweight, and packed with health features. The ECG and sleep apnea detection are incredibly useful, and the overall tracking accuracy is impressive. It looks great and feels even better—definitely worth it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: J Benavidez
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
A must upgrade if you have a watch 5. Watch 7 is so snappy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great future and very light
on June 8, 2025
Posted by: Patelm
[This review was collected as part of a promotion.] Use for health benefits, I used my watch for my health assessment.
Value
5
Written by a customer while visiting Samsung US
Posted by: David
Verified Purchase:Yes
I was very impressed with the Galaxy watch 7. It has so many features and is very responsive and the connection to the galaxy phone is fantastic. Definitely recommend if your looking for a smart watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love it!
on June 8, 2025
Posted by: AddahSan
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Watch 7 for a couple of weeks now, and honestly, it’s made a big difference in my daily routine. I use it mainly for tracking my workouts, checking notifications, and streaming music when I’m out for a walk or at the gym.
One thing I really like is the Galaxy AI features — it gives helpful health tips, tracks my sleep better than my old watch, and even reminds me to move when I’ve been sitting too long (which happens a lot during work). The battery life has been solid too. It easily lasts me a full day, sometimes more.
Also, it’s super handy being able to control my Galaxy Buds and check messages without pulling out my phone. The screen is bright and clear, even under the sun. Overall, I’m really happy with it — feels like a small upgrade in my everyday life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 7, 2025
Posted by: Phonelover
[This review was collected as part of a promotion.] Love being able to use the AI features on this watch as well as the health features.
Value
5
Written by a customer while visiting Samsung US