Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,689 Reviews)
Rating breakdown 4,689 reviews
5 Stars
3,348
4 Stars
795
3 Stars
272
2 Stars
131
1 Star
143
81%of customers recommend this product.
(
1,072 out of
1,316)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Excellent watch; battery could be better
on August 6, 2024
Posted by: Chuckbait
[This review was collected as part of a promotion.] I upgraded from the watch5 to the watch7. The watch 7 is significantly faster. It's so very smooth! I'm not sure if the Galaxy AI is helpful as I haven't seen it mentioned on the device at all. It seems that I have to charge more often than the watch5, but I still give it 5 stars, because the charging is very fast, so it's not much of an inconvenience. The galaxy watch 7 is fantastic. I love the stylish new bands! Overall, I'm very impressed with my new watch. Thanks!
Value
5
Written by a customer while visiting Samsung US
Posted by: Piloso NYC
from New York
Expertise:Expert
Verified Purchase:Yes
This watch is awesome! It looks great and has some really cool new features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Excellent I love, i recommend this watch # 7 100% for my
Written by a customer while visiting Samsung US
Customer Rating
3
over all could be better with battery
on August 6, 2024
Posted by: jdaz
currently testing out the battery life. seems to be draining faster than the previous watch 6
over all one step ahead of watch 6 with the health features. battery life has been a not so upgrade for the 7. even with the more consious chip upgrade.
over all one step ahead of watch 6 with the health features. battery life has been a not so upgrade for the 7. even with the more consious chip upgrade.
Response from Samsung USBy R&R Team, August 8, 2024
Thank you for reaching out! We appreciate your review as we strive to make continuous improvements. We noticed that you're inquiring about the new Watch7. With the Watch7, you can kick-start your day with a readiness score that takes into account your previous day's sleep, heart rate, and steps. There are various factors that can result in your Galaxy Watch experiencing battery drain or reduced battery life. For instance, certain apps might consume more battery. We suggest ensuring that your watch is running the latest software by checking it from your phone using the Galaxy Wearable app. Depending on your watch, you will either click on Watch settings or the SETTINGS tab. Then, click on About watch, and proceed to Update watch software. Alternatively, click on About Gear, and then Update Gear software. If this continues to be your experience, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Posted by: Ron Z
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
The watch is great! Very easy to set up and use.
Touch screen is sensitive. The image is clear and bright.
Loving it!
Touch screen is sensitive. The image is clear and bright.
Loving it!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Karen
from New York
Expertise:Intermediate
Verified Purchase:Yes
I love this watch. Battery works good, it last almost 48 hours. The apps are very useful, the watch is beautiful and works good with my Galaxy S24 plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wolfie545
from Philadelphia
Expertise:Expert
Verified Purchase:Yes
This watch is lighter but feature rich. very clean look many new features that i can use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: April
from Ohio
Verified Purchase:Yes
Battery life don't even last a whole 8 hour shift.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for your candid feedback, April. We appreciate hearing from you and getting your insights about our Watch7. The Galaxy Watch7 features a new advanced AI algorithm for sleep analysis and an FDA-authorized Sleep Apnea feature. This tool can help you check for potential signs of moderate to severe sleep apnea. It provides real-time readings and alerts for abnormal heart rates, irregular heart rhythms suggestive of atrial fibrillation (AFib), and a deeper understanding of your heart health through an Electrocardiogram (ECG). If you're experiencing shorter battery life, make sure your watch is updated with the latest software using the Galaxy Wearable app. Tap Wearable -> Watch settings -> Watch software update -> download and install. If this continues, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US