Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2
It literally stinks
on July 10, 2025
Posted by: MadHater
from Iowa
Expertise:Expert
This watch is not impressive at all. The available watch faces leave a lot to be desired. The battery lasts about 12 hours, 24 if you don't use any features. I had to replace my previous model because after 3 months of use, the back fell off and the HR monitor stopped working. The worst thing about this watch is that it stinks. It's not your skin, or even the back of the watch, the screen smells like it is super hot but is cold to the touch. Stinks 24/7. I used to wear it to monitor my sleep but I can't now because the screen stinks do much that I can't stand having the watch so close to my face. Luckily it was on sale because (unknown to me) the 8 was coming out. I've had this watch about 6 weeks.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Salutations MadHater,
Thanks for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. It's a possibility that some residue or foreign material built up on the watch. Feel free to check out, "Properly wear and clean your Samsung smart watch" to help resolve what you have described to be experiencing with your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thanks for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. It's a possibility that some residue or foreign material built up on the watch. Feel free to check out, "Properly wear and clean your Samsung smart watch" to help resolve what you have described to be experiencing with your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 7 review
on July 10, 2025
Posted by: Burghjcj
[This review was collected as part of a promotion.] The Galaxy watch is so cool. It helps me out alot with work so I dont have to keep using my phone. It also integrates seamlessly with my s25 phone. I can talk to my galaxy AI with ease using my watch and the tap to pay is so handy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on July 10, 2025
Posted by: Msdiva
[This review was collected as part of a promotion.] watch is great was easy to setup. the sleep and exercise tracking is great..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Watch 7- pretty cool
on July 9, 2025
Posted by: Sarigdl
[This review was collected as part of a promotion.] I have this and a Garmin venu 2s. I love them both but this galaxy 7 i feel does much more. Being able to text, controlling my music, love those features.
And I really like the many workouts listed for when I'm working out. Wish it had a heart rate band though. That would make it perfect.
And I really like the many workouts listed for when I'm working out. Wish it had a heart rate band though. That would make it perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgrade, missing the bezel
on July 9, 2025
Posted by: Alicia
[This review was collected as part of a promotion.] Just upgraded from my old watch 3 to a new 7. So far, I'm loving the new features: restfulness score, enhanced sleep scoring, better gestures. I love the customization options. I haven't used the galaxy AI features yet, and I haven't pushed the limits of the battery (though it definitely gives me more than a day!).
My only complaint is mo bezel. I know i could have gotten the Ultra, but I'm a woman and that watch is just too big. I loved the bezel, and its the reason I didn't upgrade sooner. But my old watch, after daily use, including frequent swims and banging into walls as I walk, finally started to show its age after nearly 5 years. Maybe I'll get used to no bezel, but I think I'll still miss it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ease of use
on July 9, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I found this watch to integrate into my daily lifestyle easily. Access to my calendar on my watch, yes please. Phone calls that are crystal clear, can you say hello Jetsons. The face of the watch being customizable, Go Phils!
Seriously, a watch to watch. It will monitor your health, workout routines, and the weather.
Seriously, a watch to watch. It will monitor your health, workout routines, and the weather.
Value
5
Written by a customer while visiting Samsung US
Posted by: AJ Vela
from Texas
Verified Purchase:Yes
Went from my Watch 3 to my Watch 7, and obviously it's an upgrade, but it also speaks to the dependability of the Samsung watch. Overall, extremely satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Smartwatch on the market
on July 9, 2025
Posted by: Andro1d12v3r22
[This review was collected as part of a promotion.] I've been using the galaxy watch7 for a month now and i absolutely love it....the galaxy AI features make it so easy to make and receive calls and text messages. The Samsung health and sleep features keep me on top of my self care. I love being able to make calls directly from my watch without my phone, it is very helpful at work. I cant imagine my day without my watch and compared to my last smartwatch the battery life is amazing so I don't have to go a day without it.
Value
5
Written by a customer while visiting Samsung US