Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
Watch feels good on the wrist
on July 20, 2025
Posted by: Johnathan
[This review was collected as part of a promotion.] The watch feels natural on the wrist. The only thing is I miss the wheel from previous models.
Value
4
Written by a customer while visiting Samsung US
Posted by: Klogan45
from Rochester, NY
Expertise:Expert
Verified Purchase:Yes
I wish it stayed charged longer. My charger doesn't last 24 hrs.
I'm a little disappointed.
I'm a little disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, July 21, 2025
Hey Klogan45,
Thanks for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we make improvements on the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery is capable of lasting for several days before needing to be recharged, depending on your settings and how you use your device. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232
Thanks for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we make improvements on the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery is capable of lasting for several days before needing to be recharged, depending on your settings and how you use your device. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232
Written by a customer while visiting Samsung US
Posted by: Samsung
Verified Purchase:Yes
It is a good watch. The battery life could be a little bit better in my opinion. It functions just like a phone. I would definitely purchase it again.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on July 19, 2025
Posted by: Samsung
[This review was collected as part of a promotion.] Way better than the Watch 6, has a very nice and smooth layout with many features. Would recommend. The battery is way better, and lasts much longer than the 6
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch!
on July 19, 2025
Posted by: sward104
[This review was collected as part of a promotion.] I knew I was going to love this watch, but I didn't realize how much. The Galaxy AI technology is amazing! It's helping me with my fitness routine and health awareness by monitoring my sleep cycles, my heart rate, my breathing, risk of sleep apnea, idle time verse activity time, etc. The sound quality/volume of phone calls is really quite good. It runs pretty much all the same apps that I have on my phone, plus a few just for the watch. I do wish that the notification, call, & system sounds on the watch mirrored the sounds I have selected on my phone, but it's no big deal. All in all, it's greatness & mine was FREE. You can't beat free! Lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on July 19, 2025
Posted by: Vikyng
[This review was collected as part of a promotion.] This watch is amazing. Sleek and light. So hard to decide on what watch face I want because there are so many and customizable but that's what I enjoy is to find the right face for the moment.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Spokane Wa
Expertise:Expert
Verified Purchase:Yes
Love the watch, works great specially with my Samsung phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new improved feature are great
on July 19, 2025
Posted by: DuckWatch
[This review was collected as part of a promotion.] I like how it helps me keep up with the steps along with encouraging me to keep going for motivation. These type features make me want to continue getting the products to see how good they improve
Value
5
Written by a customer while visiting Samsung US