Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
132
1 Star
145
81%of customers recommend this product.
(
1,082 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Envy
Verified Purchase:Yes
Doesnt check BP unlike my old cheap chinese smartwatch. Needs too many apps: wearable, samsung health, and another one for ECG testing. Not easy to transfer info from one app to another. Battery dies in a day, so not bad.
Response from Samsung USBy R&R Team, December 31, 2025
Hey Envy,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. As you know, the Galaxy Watch7 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. For your convenience, I have included a few resources that you can review at your leisure. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. As you know, the Galaxy Watch7 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. For your convenience, I have included a few resources that you can review at your leisure. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US
Customer Rating
5
Neat looking watch, happy with the purchase
on December 30, 2025
Posted by: SriV
Verified Purchase:Yes
love the round bezel, comfortable wrist band, and health features, getting a 35-40hr battery life, so can go without charge for at least 1.5 days, happy with the purchase
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Firebush
Verified Purchase:Yes
Works just as intended. Very durable, with absolutely no scratches or damage after like a month. I'm unitonically getting one for my mom. 10/10
Written by a customer while visiting Samsung US
Posted by: SpecialD
Verified Purchase:Yes
Battery does not last long...have to charge watch at least twice a week. Otherwise, watch is good for other things.
Response from Samsung USBy R&R Team, December 29, 2025
Hello SpecialD,
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I love my watch. I went from an original to the 7.
Features
5
Written by a customer while visiting Samsung US
Posted by: Datta G
from CA
Expertise:Expert
Verified Purchase:Yes
Very good design and functional watch!! My wife always wearing & enjoying!!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cathy
Verified Purchase:Yes
I recently purchased this New Galaxy watch because my old one is about to go.I NEED this watch to do all my thinking for me! The functions I rely on, are to know who is calling when I'm in a meeting or Church, alarm, when out walking, my steps, my use of a phone when I can't reach for the phone. It's my everything phone!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Mark
Verified Purchase:Yes
Works well and keeps good checks on vitals. I love the display.
Design
5
Written by a customer while visiting Samsung US