Customer reviews from https://www.asus.com
ASUS - ROG Chakram X Wired or Wireless Optical Gaming Mouse with Aura Sync RGB lighting - Wired - Translucent Black and Silver
Average customer rating
4.7
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
14
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
0
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for ASUS - ROG Chakram X Wired or Wireless Optical Gaming Mouse with Aura Sync RGB lighting - Wired - Translucent Black and Silver
Posted by: RBLOVEJR
Frequency of use:Daily
Verified Purchase:Yes
Just received but so far it's really nice. The weight and feel is Great. I love it.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Church651
Frequency of use:Daily
Verified Purchase:Yes
I love this mouse works great fast responsive and looks great. Very comfortable in the hand also
Written by a customer while visiting https://www.asus.com
Posted by: Tim Y
Frequency of use:Daily
Verified Purchase:Yes
Great mouse, had problems with the firmware update, but figured it out on my own. If they would have clearer instructions. The mouse has to be plugged in and on wifi at thesametime. I never had the wifi hooked up in the first place. No warning just a failed message after countless download attempts of the firmware.
Written by a customer while visiting https://www.asus.com
Posted by: Tomasuki
Verified Purchase:Yes
Excellent mouse. Highly recommend. Very straight to the point design.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Urnn
Frequency of use:Daily
Verified Purchase:Yes
Good concept. The joy stick is way too far to the front of the mouse. My fingers are nearly hanging off the front and I have to completely move my hand to use the scroll while using the stick. Also I probably have to mess with the settings more but the analog mode doesn't seem to work with most of the games I've tried it on, but I admit that one could be on me. If the stick was about an inch toward the back it would be a comfortable design. Again great concept, just the design is a little off.
No, I would not recommend this to a friend.
Response from https://www.asus.comBy CLM, November 22, 2024
Dear Umn,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if it did not meet your expectations. Please allow some time to get use to the mouse. You can remap the buttons using ASUS Armoury Crate utility software. It can be downloaded at: https://rog.asus.com/us/mice-mouse-pads/mice/ergonomic-right-handed/rog-chakram-x-origin-model/helpdesk_download/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if it did not meet your expectations. Please allow some time to get use to the mouse. You can remap the buttons using ASUS Armoury Crate utility software. It can be downloaded at: https://rog.asus.com/us/mice-mouse-pads/mice/ergonomic-right-handed/rog-chakram-x-origin-model/helpdesk_download/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: VLHarpley
Frequency of use:Daily
Verified Purchase:Yes
This mouse is accurate, easy to grip and click on the right and left mouse buttons. It is light, moves easily and the charge lasts a fair amount of time. I like the ongoing support, i.e. updates. Finally, the multiple connections modes (bluetooth, cable, wifi) make it a good mouse in different locations.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Rabiddoughnuts
Frequency of use:Daily
Verified Purchase:Yes
Very nice mouse, only way I would score it better is if it had space for your ring and pinky finger to rest, having to hold those fingers up is hard on the hand especially for those with carpal tunnel.
Written by a customer while visiting https://www.asus.com
Posted by: Ryan W
Frequency of use:Daily
Verified Purchase:Yes
Pleasantly surprised with the functionality of the mouse. Movement is precise and the joystick on the side it’s a whole new world of functionality.
Written by a customer while visiting https://www.asus.com