I was so nervous to purchase this appliance but I LOVE it! Yes you have to do smaller loads but that comes with the fact that it is a smaller appliance. I’ve used it every single day since it’s arrived 2-3 times a day. As long as you do your maintenance and follow the instructions, it works exactly how it should! I could not be more happy with my purchase so far and encourage anyone looking to purchase and ignore all the people who don’t follow instructions!