Customer reviews from bestbuy-ca
Sony - Refurbished Excellent - WH-CH520 Wireless Headphone with Microphone - Black
Average customer rating
3.6
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
8
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
4
65%of customers recommend this product.
(
11 out of
17)
Customer Reviews for Sony - Refurbished Excellent - WH-CH520 Wireless Headphone with Microphone - Black
Customer Rating
5
Comfortable and many sound stero tuning options
on August 22, 2025
Posted by: Soullie
from Canada
Bought these for last min school shopping, and honestly these headphones are great, Lightweight, Good bass and sound quality and plus the Sony app also you to toggle with a whole bunch of different stereo settings and easy control of the headphones through the app too!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Worst headset ever
on September 27, 2025
Posted by: Rajdeep
from Regina
I bought this Sony headset about three months ago, and the build quality is extremely disappointing. While adjusting it, one of the ear pieces just snapped off and is now hanging loose. I wasn’t rough with it at all — it seems like the materials are too weak to handle normal use. For the price, I expected something durable, but this is the worst headset I’ve owned. Definitely not worth it. Complained about it in store and at Sony website and was told that we don’t cover physical damages
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
A Truly Premium Listening Experience
on October 23, 2025
Posted by: Jean
from Ottawa
Sony has really set the bar high with these wireless headphones. The sound quality is absolutely top-notch rich, clear, and perfectly balanced whether you’re listening to music, watching movies, or taking calls.
What really stands out, though, is the companion Sony Sound Connect app. It gives you complete control over your listening experience, letting you easily adjust the equalizer.
I love how intuitive and responsive the app is, it remembers my preferences. I can fine-tune the sound exactly how I like it.
Comfort is another big win: I can wear these for hours without any fatigue. Combined with their sleek design, long battery life, and smart features like adaptive sound control, these headphones are simply in a class of their own.
Highly recommended for anyone who cares about personalized, high-quality audio. Sony nailed it!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Steve's Review
on December 15, 2025
Posted by: Greener
from Vancouver
Overall I like the headphones, but there is one flaw. My Spotify app does not play consecutive songs. It keeps stopping then I have to press play again
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Bad experience
on December 25, 2025
Posted by: Sammy lamine
from Marché ce ntral
IAM very safe and a happy about this purchase because it was faulse advertising on head phones
Very very happy and after been a great customer IAM for a long time
Here my I satisfaction
Very very happy and after been a great customer IAM for a long time
Here my I satisfaction
Regards
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
perfect i love it
on January 3, 2026
Posted by: kev
from edmonton alberta
it’s really good worth the price or even better than the price
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
AWESOME!!!! EXCELLENT!!!
on January 12, 2026
Posted by: Surabi
from Montreal
The sound quality, the design, the size, ALL PERFECT. I would 100% recommend this to anyone who is looking to buy wireless headphones. :)
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Serves their purpose
on January 14, 2026
Posted by: Muhammad
from Canada
I purchased it for online meeting and it serves the purpose. Mic and sound quality both are good.
The only thing bothered me is that it's not comfortable for ling use like over an hour.
Overall, in this price it's really good.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca