Customer reviews from bestbuy-ca
JBL - Refurbished Excellent - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black
Average customer rating
4
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for JBL - Refurbished Excellent - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black
Customer Rating
5
Excellent product so far
on January 3, 2026
Posted by: Anthony
from Vancouver
Light and comfortable. Sound is great for my needs, but I'm not an audiophile. So far been using them around home and when walking the dog. Nice that I can also hear whats going on around me.
Main issue is the ridiculously short charging cable. Had to use a cable I already owned since the provided cable has no chance of reaching any ports.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
JBL ear buds
on November 18, 2025
Posted by: JF
from Orillia
Not really ear " buds" but rather little pass that go on top of ears. Easy fit and no need to insert in war. Instructions a little vague but synchronization with telephone excellent. Apparently can handle two blue tooth apparatuses but not there yet. Sound quality excellent and exterior noise efficiently blocked out. All in all, very good. 4.8 stars.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Sound and Fit
on November 18, 2024
Posted by: cherit
from Vancouver
Hello,
Sound varied between devices. Emailed JBL re tight fit around ears and this is their reply "The ear hooks for the Soundgear Sense rotate but there is no other adjustment possible. It usually takes a few days to get comfortable with them but if they are uncomfortable you should be able to return them to the point of purchase for a refund."
Regards,
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca