Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - White
Average customer rating
3.4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
49
4 Stars
21
3 Stars
15
2 Stars
13
1 Star
29
92%of customers recommend this product.
(
37 out of
40)
Customer Reviews for JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - White
Customer Rating
5
Small yet powerful earbuds
on May 31, 2023
Posted by: Melde
from Richmond, VA
[This review was collected as part of a promotion.] These earbuds small - yet powerful. They come almost fully charged easy to fit in my ears. The noise cancellation features as compatible with other pricey brands. I work in noisy environment at times- put these on and quiet as library.
Tested them out when waking out I side - during exercise they stayed in place without diffitullty.
Easy to answer calls and switch to air mode. There are Potok s to switch earbud size - with cute black case.
JBL shipment was quick- received with few days of requests.
Definitely is keeper & worth the value. ❤️
Tested them out when waking out I side - during exercise they stayed in place without diffitullty.
Easy to answer calls and switch to air mode. There are Potok s to switch earbud size - with cute black case.
JBL shipment was quick- received with few days of requests.
Definitely is keeper & worth the value. ❤️
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
No good
on August 22, 2023
Posted by: Tamps350
from T-Mobile Houston Tx
They are the worse headset I have ever gotten, there worse than the AirPod, I charged them for 10 hours and they only have 20% on one and 10% on the other one, the worst part is that I won’t get my money or news so sad
By Customer Support, August 22, 2023
We're here to help with your JBL Tune Flex. Our customer support sent you an email waiting for your response. The email comes from HCG Customer Support. Kindly check your inbox so we can assist you further.
Written by a customer while visiting jbl.com
Customer Rating
5
Big sound in little package
on January 5, 2024
Posted by: Bubba1020
[This review was collected as part of a promotion.] When you get the JBL Flex, it comes is a neat effecient package with a charging cable, Quick start guide, product registration book ear buds, charging case and differnt size ear inserts to give you the most comfortable fit. Big sound is an understatement, I am thoroughly impressed with their sound and battery performance. They deliver an outstanding audio experience, comfortable fit, and effective noise cancellation in a sleek and compact design. It has a small size option for ear tips ensures a secure and snug fit. The earbuds seamlessly pair with my IPhone, and the Bluetooth connection remains stable, providing a hassle-free listening experience. The touch controls are intuitive and responsive, allowing me to adjust volume, skip tracks, and answer calls effortlessly. The noise-cancelling feature effectively reduces ambient noise, creating a quiet and focused environment. The battery life is impressive, providing several hours of playback on a single charge. The included charging case extends the usage even further, making these earbuds perfect for on-the-go use. The quick charging feature is a handy addition for those moments when I need a quick power boost. What's great the case has three LED lights to let you know how much battery use you have or the battery is fully charged. The ear buds themselves have little LED lights on them also. With superb full sound quality, a comfortable fit, effective noise cancellation, and convenient features, and long battery life these earbuds are a superb choice for anyone in search of a reliable ear bud. I highly recommend the JBL Tune Flex, and they have rightfully earned their 5-star rating!
Written by a customer while visiting jbl.com
Customer Rating
1
CHARGING ISSUES
on May 13, 2025
Posted by: SUNAND
from VISAKHAPATNAM
IT IS NOT WORTH WITH THE COST..CHARGING ISSUES ONE AFTER THE OTHER. EVEN THOUGH RAISED COMPLAINT NO RESPONSE .GUILTY OF RECOMMEND THSI PRODUCT..USELESS
Written by a customer while visiting jbl.com
Customer Rating
3
Instructions Reuired
on October 30, 2025
Posted by: Mike015
No instructions ame with the buds. Need instructions on how to use them???
Response from jbl.comBy Customer Support, November 7, 2025
Thank you for your question. You can search for the JBL Tune Flex on our website. Below the documents section, you will find and be able to download the quick start guide.
Written by a customer while visiting jbl.com
Customer Rating
4
Nothing is perfect but these were close
on May 8, 2023
Posted by: StillGrindin87
from Memphis, TN
[This review was collected as part of a promotion.] Overall good earbuds. The earpieces could be more comfortable or made differently to remain in ear. I could hear clearly on phone calls but I did have to make sure the volume was up. Music sounded good and clear as well but had to make sure volume was up.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Versatile and comfortable earpods, best I’ve used!
on May 10, 2023
Posted by: GmanBam
from Arizona, USA
[This review was collected as part of a promotion.] These ear pods are wonderful. Compared to other styles these are night and day above the type that plug into your ear. The fitment feels natural and the various silicone ends help with “air tight” fit to provide the noise cancellation. The Siri feature is nice, now this it truly easy to use for phone calls. Music sounds great over the ear pods and there is plenty of base as well at options for various music genres even talk radio or other voice only apps. By far the best I’ve experienced thus far.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Very comfortable buds!
on May 10, 2023
Posted by: Baynes
from Cincinnati, OH
[This review was collected as part of a promotion.] Let me start by saying I really enjoy the sealing ear tips. It allows you to get a precise fit on each ear by removing (if needed) the standard tip. As always, JBL Pure Bass rules! ANC works great as well and can be adjusted in the JBL Headphones app.
I would recommend this to a friend!
Written by a customer while visiting jbl.com