I love the fact that it was perfect for my build. So far I have not had any issues with it. The quality of it is very good. I was building a white gaming pc and this was perfect for it especially for the price. It fit perfectly in my case and was the right size. I kept the fans it came with but I might just get reversible ones later. I wish I was able to customize the display a bit more but other than that I’m really happy with it.
Written by a customer while visiting https://www.asus.com
Terrible product pump went out in six months. Tried RMA but the process is broken so I'm just taking the loss. This is the last time I buy any Asus products. This is not my first failed product from this company.
Response from https://www.asus.comBy Chantae, CLM, October 4, 2025
Dear Valued Customer, Thank you for sharing your experience with the ASUS ROG RYUO III 360 ARGB White Edition. We're truly sorry to hear about the pump failure and the difficulties you encountered with the RMA process. We understand how disappointing this must have been, especially given your past experiences. Your feedback is important and will be shared with our internal teams for review. To help us further investigate and assist you directly, we kindly ask that you email us at customerloyalty@asus.com and include the case number "N2505012939-0002" as a reference. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Really disappointed with 2 things on this unit: 1. No support for 90 degree mounting. The NZXT model allows the screen to be configured 90 degree if you mount tubes on your DDRM side. 2. ARGB is pretty weak for this. Large pixel text and preloaded images. The NZXT one allowed me to upload gifs for display and the text is much cleaner.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Works better than I expected. The thicker 30mm radiator and larger, 7mm ID on the tubes make a difference over other 360 AIO units. The LCD screen is nice, I run temps and AIO speed.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
It’s a great product but can’t install the software on my computer to change of the LED colors and style which is a bummer.
Response from https://www.asus.comBy Customer Service, October 31, 2024
Dear Valued Customer,
We regret to hear that you're experiencing issues with our software. Please try running the installation as an Administrator by right-clicking the .exe file and selecting "Run as Administrator." If the problem persists, feel free to contact me with any technical or general questions. You can reach me at customerloyalty@asus.com. Please include a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards, Adrian ASUS Customer Loyalty – US Support
Written by a customer while visiting https://www.asus.com
The cooling on this AIO is top notch but the software for controlling the rgb is buggy and just downright not easy to work with, the aio has problems with display and often decides to reset any settings that it has, if you want it just for cooling this is a great AIO but it has a lot of problems with everything else
Response from https://www.asus.comBy CLM, September 3, 2024
Dear PC Patrick,
Undoubtedly, this AIO is a top noctch cooling system.
We certainly understand your disappointment and the inconvenience this may have caused if you are experiencing issues with the Armoury Crate utility software. To resolve the issue, please check if the application is up to date and all Windows update are current. Also, verify if the PC does meet the system requirments of the software. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com