Customer Reviews for SanDisk - 1TB Ultra Dual Drive USB Type-C Flash Drive (SDDDC4-1T00-G46) - Luxe
Customer Rating
3
ATTENTION IPHONE 15 USERS
on May 5, 2025
Posted by: Pineapples
Attention iPhone 15 users! I had to dig way too far in all these reviews to find the actual solution for how to use this with an iPhone - SanDisk PLEASE put this in the actual product description - to use this with an iPhone, go to this link and it gives you step by step to use with your Files app. No new apps needed, just knowledge of how to work with Files. You’re welcome! Save yourself hours of troubleshooting and potentially money wasted. It does work, you just need to follow these steps:
Thank you for sharing this helpful tip! We appreciate you taking your time to point out a common question among iPhone 15 users. Your feedback is noted- we'll make sure it's passed along to the appropriate team so we can continue improving product descriptions and user guidance.
Written by a customer while visiting SanDisk
Customer Rating
1
Ridiculously slow, impossible to set up, locks up
on April 18, 2024
Posted by: dfp!
1TB POC. I have used SanDisk flash drives for years. Read and write speeds are generally good.This is the WORST thumb drive I have ever had. Running MacOS Sonoma. Initially, I tried to load files and was getting messages that it would take a week or more. Terminated process, tried to reformat disk, disk utility app could not format, erase, etc. I had to format it from a PC. Still takes forever to load files. When I insert the drive, it takes forever for it to be recognized. Then, when I open it, no files appear for awhile. If I close the disk and try to eject it, my computer freezes with the color wheel of death. The only way to eject it sometimes is to shut my Mac down and even then it takes longer. Looking for a better alternative
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 7, 2024
Hello,
We are sorry to hear about your user experience. Poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc.
Please refer to the mentioned link below to know the "Common Causes of Slow External and USB Flash Drive Performance" : https://support-en.wd.com/app/answers/detailweb/a_id/17047
Since you have encountered the issue while using the SanDisk Ultra Dual Drive Luxe 1TB USB Type-C Flash Drive, it would be best to contact our technical team directly so that we can investigate the issue and assist you with a possible warranty replacement if required.
You may submit a support ticket in brief and share the possible error screenshots at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Written by a customer while visiting SanDisk
Customer Rating
2
suggestion
on January 15, 2022
Posted by: ididn'thaveonewhenIwaspur
Hey guys i haven't bought this particular product but I have bought other 1tb flash drive and 18 external destopr harddrive.
My thougth are - for first glance you have couple of dual usb3.0 / usb c drives - could you like create a tables like why one is better than other and so forth. It feels like this would significantly simplify ones choosing process and i guess more happy customers.
Response from SanDiskBy SM OLS Team, January 19, 2022
Hello,
I am Will from SanDisk® Global Support Team. Thank you for taking your time out and posting a review. I appreciate your candid feedback. We will share your feedback with our development team. For other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you.
I was buy this flash drive but i find is not working for i phone 15 & 16 also tha sandisk app not esy to use
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 8, 2025
Thanks for your feedback, and we're sorry to hear about the trouble. The drive should work with iPhone 15 and 16 modules. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb)