Customer reviews from https://www.asus.com
ASUS - BW-16D1HT Blu-ray Writer - Internal - Black - BD-R/RE Support - 48x CD Write/24x CD Rewrite/48x CD Read - 16x BD
Average customer rating
3.9
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
4
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
1
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for ASUS - BW-16D1HT Blu-ray Writer - Internal - Black - BD-R/RE Support - 48x CD Write/24x CD Rewrite/48x CD Read - 16x BD
Posted by: Uncle Hero
Verified Purchase:Yes
Unit didn't work when installed. Had a difficult time trying to contact Asus to get a RMA on line. Finally able to contact via chat. Difficult web site to maneuver.
Response from https://www.asus.comBy CLM, November 10, 2025
Dear Uncle Hero,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if it did not work. To resolve the issue, ensure your PC meets the system requirements of the optical disc drive. If it does meets system requirements, ensure the drive was connected properly, and Windows and the chipset driver for your PC are up to date.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if it did not work. To resolve the issue, ensure your PC meets the system requirements of the optical disc drive. If it does meets system requirements, ensure the drive was connected properly, and Windows and the chipset driver for your PC are up to date.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Tommytreker
Verified Purchase:Yes
I love the drive. It works great and is very quiet (as disc drives go). My only complaint is that I wish it included the software required for playing Blu-ray movie discs. I bought a Blu-ray reader for my laptop a few years ago, and it was the same issue. I can read Blu-ray data discs, but can't play movies. I had to get additional software to do so. It doesn't seem like it would be a great leap, as the included read-write software is from CyberLink, and so is the movie player software. So maybe just upgrading the contract to include a base version of the movie player software along with the read-write data package? I know it would add to the cost of the unit I'm buying, but certainly worth it since the individual purchase of the software is not cheap. Maybe I'm in a minority in wanting this function for my Blu-ray reader/burner, and if so, then five stars.
Written by a customer while visiting https://www.asus.com
Posted by: Chuckledaddy
Verified Purchase:Yes
Seems like a good product but I’ve experienced the occasional issue where it will not read a disc. I had to downgrade to read UHD BluRay
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: MWZ1956
Verified Purchase:Yes
The drive is fast, which gives me the quality that I want.
Written by a customer while visiting https://www.asus.com
Posted by: Butch1956
Verified Purchase:Yes
Plug and Play it does not get any easier than this
Written by a customer while visiting https://www.asus.com
Posted by: Computrwork
Verified Purchase:Yes
I spend four to six hours a day of database management on my computer. I really purchased the ASUS Blueray device to watch DVD movies and to record my datebase applications. But I was disappointed to find out that ASUS does not provide the drivers to watch purchased DVD movies, and their website is very limited if you need help on drivers. I guess they think we are producing our own movies for desktop viewing. I wouldn't buy a cheap ASUS for THAT! Their help desk sucks!
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: WhyNot
Verified Purchase:Yes
Gets way too hot and then the 5ghz radio quits. Would not recommend to anyone
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: Don I
Frequency of use:Daily
Verified Purchase:Yes
Easy install, works great, just what I wanted to finish the build...
Written by a customer while visiting https://www.asus.com