Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Average customer rating
4.7
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
369
4 Stars
47
3 Stars
19
2 Stars
10
1 Star
6
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Customer Rating
5
Great speaker.
on January 18, 2026
Posted by: Acker2
Gender:Female
Length of ownership:1 month
I bought for my husband. He had a Bose speaker before. Sadly, it fell out of his ups truck and was driven over. This new one is small enough and lightweight with great sound
Written by a customer while visiting bose.com
Customer Rating
5
Excelente parlante
on January 20, 2026
Posted by: HYG
Gender:Male
Length of ownership:1 month
Tengo 15 días con el parlante
Tiene muy buen sonido con nitidez los bajos suenan sin distorsión
Me parece un producto excelente
Tiene muy buen sonido con nitidez los bajos suenan sin distorsión
Me parece un producto excelente
Written by a customer while visiting bose.com
Customer Rating
4
Great stereo sound
on February 3, 2026
Posted by: Tony
Gender:Male
Length of ownership:1 month
Good sound For price. The 2 in stereo mode sounds good. Next time I’m upgrade to a tier higher but nothing wrong with these
Written by a customer while visiting bose.com
Customer Rating
3
Difficult to connect
on February 8, 2026
Posted by: Noneyah
Gender:Female
Length of ownership:1 week
Honestly it’s been a pain to try and get it connected to my phone. So I haven’t been able to use it. Yes, I followed the instructions.
Response from bose.comBy Customer Support, February 9, 2026
Hi there, thank you for your feedback. The Bose SoundLink Flex Portable Speaker (2nd Gen) can remember multiple devices previously connected to it. If this is your first time connecting, here’s a helpful guide you can follow: https://bose.life/3MvmiuQ
If you’re still having difficulty connecting, please feel free to reach out to us through this link: http://bose.life/globalsupport
We’ll be happy to assist you further.
Jelyn - Customer Support
If you’re still having difficulty connecting, please feel free to reach out to us through this link: http://bose.life/globalsupport
We’ll be happy to assist you further.
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on February 9, 2026
Posted by: Selyn
Gender:Female
Length of ownership:1 month
Been waiting since last year to purchase this,. Because im waiting for it to be on sale again,. Best purchase that cures my anxiety lol
Written by a customer while visiting bose.com
Customer Rating
1
Too Tippy
on February 9, 2026
Posted by: RJBenish
Gender:Male
Length of ownership:1 year or longer
When I try to include an image of the base I added to your badly designed speaker (to prevent it from tipping over) this form gets all glitchy. Sound is good, but everything else sucks.
Response from bose.comBy Customer Support, February 9, 2026
Hello, thank you for sharing this photo with us. We can clearly see the custom base you added to your Bose SoundLink Flex Portable Speaker (2nd Gen), and we truly appreciate the effort you put into improving its stability. We’re also so glad that you like the sound quality, that means a lot to us.
The SoundLink Flex (2nd Gen) is designed to be perfectly portable, allowing you to carry it in your hand, toss it into a backpack, or clip it to the outside using its durable nylon sport‑utility loop. It also features a destination‑proof design, with an IP67 dust‑ and waterproof rating and a rugged silicone‑wrapped body built to handle all kinds of environments.
We understand your feedback helps us better understand how this impacts your experience.
Cedrick - Customer Support
The SoundLink Flex (2nd Gen) is designed to be perfectly portable, allowing you to carry it in your hand, toss it into a backpack, or clip it to the outside using its durable nylon sport‑utility loop. It also features a destination‑proof design, with an IP67 dust‑ and waterproof rating and a rugged silicone‑wrapped body built to handle all kinds of environments.
We understand your feedback helps us better understand how this impacts your experience.
Cedrick - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Seafoam bose kicks!
on February 11, 2026
Posted by: BB
Gender:Female
Length of ownership:3 months
Easy n cute excellent sound quality. Love it! And the color is awesome
Written by a customer while visiting bose.com
Customer Rating
5
Great bluetooth speaker with mic
on February 11, 2026
Posted by: Muthu
Gender:Male
Length of ownership:1 year or longer
Got it 3 weeks ago on a deal. Very much happy about the purchase. sound quality is great. deep bass and no distortion.I use it for both office and home. Office calls sound great with this speaker.
Written by a customer while visiting bose.com