Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Average customer rating
4.7
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
369
4 Stars
47
3 Stars
19
2 Stars
10
1 Star
6
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Customer Rating
5
Doesn't work with Google Pixel phones
on December 9, 2025
Posted by: Mel
I love Bose speakers, however they do not connect with my Google Pixel 10 cellphone which is a giant disappointment. I can only use my laptop.
Written by a customer while visiting bose.com
Customer Rating
5
definite keeper
on December 12, 2025
Posted by: REV 2
Gender:Male
Length of ownership:1 month
I bought this two weeks ago and immediately tried it out on my apple ipad and my iphone. The speaker was easily connected to each of those. I first used the standard equilization and it sounded great. Then I boosted the base portion on the Bose equilization chart and found it sounded fantastic on all types of music at all volumes.
Written by a customer while visiting bose.com
Customer Rating
3
Great little Bose product (equalizer issue).
on December 16, 2025
Posted by: STEW
Length of ownership:1 week
So I own several Bose products but for this one to use my Galaxy 25 Ultra phone I have to keep the equalizer flatlined otherwise the music crackles and gets distorted. So it sounds pretty good as long as I don't try to adjust anything? But you think I could? Right?
Response from bose.comBy Bose, Customer Support, December 16, 2025
Thank you for sharing your experience with us. We’re glad to hear the sound quality is good when the equalizer is set to flat, and I’m sorry to hear that you’re experiencing this issue with your speaker.
The Bose SoundLink Flex Portable Speaker (2nd Gen) delivers high fidelity audio that is crisp and nuanced, with surprisingly deep bass you can feel. For more customization, you can use the Adjustable EQ in the Bose app to fine tune the highs and lows.
If you continue to experience crackling or distortion noise from your speaker, please try the troubleshooting steps from the link provided. These steps should help resolve the issue https://bose.life/3MH8ZqX
NJ - Customer Support
The Bose SoundLink Flex Portable Speaker (2nd Gen) delivers high fidelity audio that is crisp and nuanced, with surprisingly deep bass you can feel. For more customization, you can use the Adjustable EQ in the Bose app to fine tune the highs and lows.
If you continue to experience crackling or distortion noise from your speaker, please try the troubleshooting steps from the link provided. These steps should help resolve the issue https://bose.life/3MH8ZqX
NJ - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent
on December 23, 2025
Posted by: Lor22
Gender:Female
Length of ownership:1 month
I received this within a few days of ordering and was not disappointed. The sound is amazing for being smaller in scale, I bought another one within the same week.
Written by a customer while visiting bose.com
Customer Rating
5
Super mobile music storage
on December 25, 2025
Posted by: Gab 1963
Unbelievable sound, very easy carry around and last great deal of time after charge.
Written by a customer while visiting bose.com
Customer Rating
5
Great unmatched sound quality
on December 26, 2025
Posted by: Jay 3665
Gender:Male
Length of ownership:1 month
The sound quality is unmatched by any their competitors.
Written by a customer while visiting bose.com
Customer Rating
5
Sound waves excitement
on December 26, 2025
Posted by: Caelifera
Gender:Female
Length of ownership:1 week
Very good portable sound system.
Given as a christmas gift, they loved it.
Of course, i kept one for myself, the music has great volume. Has wonderful sound waves.
Easy to connect to my cellphone. The sale price was worth the purchase. Thank you.
Given as a christmas gift, they loved it.
Of course, i kept one for myself, the music has great volume. Has wonderful sound waves.
Easy to connect to my cellphone. The sale price was worth the purchase. Thank you.
Written by a customer while visiting bose.com
Customer Rating
5
Thanks for the joy to the memory care residents
on December 26, 2025
Posted by: RB 2025
Gender:Male
Length of ownership:1 month
I bought this a month ago as a gift for my wife. She loves it. Every week she visits the memory care unit and plays music for the residents. They sing and dance, they cry, they laugh, and they share stories. The music through the sound link has opened up memories to many of the residents. Nothing can compare to the joy they get from listening to music, so thank you.
Written by a customer while visiting bose.com