Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Average customer rating
4.7
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
369
4 Stars
47
3 Stars
19
2 Stars
10
1 Star
6
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Customer Rating
5
Wonderful speaker!
on August 2, 2025
Posted by: smartcookie54
Gender:Female
Length of ownership:1 month
I have always been a fan of Bose products and was so glad to see a nice small portable speaker to use with my phone and tablet. There is no comparison in the quality and richness of the sound from this speaker. I haven't been thru the entire user manual yet, but there are a lot of extra features I look forward to learning how to use.
Written by a customer while visiting bose.com
Customer Rating
4
Great little speaker!
on August 2, 2025
Posted by: Brittany
Gender:Female
Length of ownership:1 month
I bought both the petal pink and citrus yellow speakers. At first I was not happy about the battery life, but after a few full charges and troubleshooting, it was great.
When they are fresh from a charge and listened to at about 40%, I can easily get above 12 hours of use. It definitely decreases with more volume, and I don’t love that it depletes when not in use. But that’s being picky. I bought two so that I could have one at the gym and one for photoshoots. They fit in my gym and camera bag nicely and they’re really cute. They sound awesome when played together. The equalizer is great. I wouldn’t expect this little speaker to have crazy bass, but it’s pretty dang good. I throughly enjoy listening to music with my speaker in the morning as I drink my coffee before starting the day.
When they are fresh from a charge and listened to at about 40%, I can easily get above 12 hours of use. It definitely decreases with more volume, and I don’t love that it depletes when not in use. But that’s being picky. I bought two so that I could have one at the gym and one for photoshoots. They fit in my gym and camera bag nicely and they’re really cute. They sound awesome when played together. The equalizer is great. I wouldn’t expect this little speaker to have crazy bass, but it’s pretty dang good. I throughly enjoy listening to music with my speaker in the morning as I drink my coffee before starting the day.
Written by a customer while visiting bose.com
Customer Rating
5
Linked Stereo Sound
on August 2, 2025
Posted by: Kiko
I bought this speaker to link to my other flex speaker for stereo sound…. It sounds amazing!!!
Written by a customer while visiting bose.com
Customer Rating
3
Nice speaker with crap battery
on August 3, 2025
Posted by: Jon
Gender:Male
Length of ownership:3 months
I haven't had it for very long and it already doesn't hold a charge very long
Response from bose.comBy Customer Support, August 4, 2025
Hi Jon, thank you for sharing your feedback about the SoundLink Flex (2nd Gen). I’m sorry to hear you're experiencing battery issues that’s definitely not the experience we aim to provide.
To help address this, please refer to the following link for troubleshooting steps:
https://support.bose.com/s/article/short-battery-life-soundlink-flex-portable-speaker-2nd-gen?language=en_US
If the issue persists after trying the steps, feel free to reach out to us directly through this link: https://global.bose.com/en_us/index.html
Kelly - Customer Support
To help address this, please refer to the following link for troubleshooting steps:
https://support.bose.com/s/article/short-battery-life-soundlink-flex-portable-speaker-2nd-gen?language=en_US
If the issue persists after trying the steps, feel free to reach out to us directly through this link: https://global.bose.com/en_us/index.html
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Perfect!
on August 4, 2025
Posted by: RMH
Gender:Female
Length of ownership:1 month
I bought this a couple of weeks ago and have used it several times! I love it and can't wait to take it on vacay!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Bass Power for a handy Bose Speaker
on August 4, 2025
Posted by: Nitramz25
Gender:Male
Length of ownership:1 week
Loved it. The base and quality of the sound and crisp. Nothing beats Bose!!!! Kudos and keep up the good best products!!!! Woooot!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Great portability
on August 5, 2025
Posted by: Palm367
Gender:Female
Length of ownership:1 month
I bought this for my goddaughter, who loves music and dancing (age 3). She now carries this everywhere! Perfect for her.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent sound
on August 6, 2025
Posted by: Enyo
Gender:Female
Length of ownership:1 year or longer
I’m from the baby boomer generation and I’ve been buying the speakers as gifts for my nieces and nephews. They are all extremely happy with the sound.
Written by a customer while visiting bose.com