Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Average customer rating
4.7
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
369
4 Stars
47
3 Stars
19
2 Stars
10
1 Star
6
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Customer Rating
5
on May 13, 2025
Posted by: Beaumonte
I am very happy with this selection. The speaker sound is excellent. Really impressed wih the bass from a speaker this size.
The app is also a convenient feature.
The app is also a convenient feature.
Written by a customer while visiting bose.com
Customer Rating
5
Best Sound Ever for Bluetooth Portable Speakers
on May 14, 2025
Posted by: MJM
Gender:Male
Length of ownership:1 month
Best bluetooth speaker for sound. Great bass, great projection. I wish it were lighter so it would be better suited for travel. I didn't see another BOSE speaker any lighter.
Written by a customer while visiting bose.com
Customer Rating
2
Not really good battery duration
on May 15, 2025
Posted by: Belen
Gender:Female
Length of ownership:1 month
I bought my Bose about 3-4 weeks ago and the speaker sounds perfect, it's not the first Bose speaker I've ever had, the only defect, I don't know if it's just the one I bought, or if they're all like that, but my speaker runs out of battery very quickly, it doesn't even last 3 hours and I'm already charging my speaker again.
Response from bose.comBy Customer Support, May 15, 2025
Hi Belen, thank you for leaving your thoughts on the SoundLink Flex Gen 2. It's great to hear about how you were impressed by the sound quality offered by the speaker, and how you're a returning customer.
As with all Bluetooth speakers, battery life can be reduced if you listen at maximum volume. You will achieve up to 12 hours if you listen at a moderate volume level.
Jeff - Customer Support
As with all Bluetooth speakers, battery life can be reduced if you listen at maximum volume. You will achieve up to 12 hours if you listen at a moderate volume level.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great for around the pool!
on May 15, 2025
Posted by: MalteseMom
Gender:Female
Length of ownership:1 month
I am very happy with my purchase. Shipping was fast. I purchased this so we could hear TV and/or music out on our lanai.Our entire wall in living room is glass sliders so we can see the tv while sitting outside, but were unable to hear it. This speaker works perfectly. The speaker is water proof so it is perfect around our pool or at the beach. The sound of this small speaker is mind blowing. I love that you can switch bluetooth device input with a push of a button.
Written by a customer while visiting bose.com
Customer Rating
3
Great work on system
on May 18, 2025
Posted by: Barb
Gender:Female
Length of ownership:1 month
I purchased few weeks ago battery doesn’t stay charged. Only say at all times 70 %. I charged it like it said too at first as well.
Response from bose.comBy Customer Support, May 19, 2025
Thanks for your review. We are sorry to hear about the battery issue you are experiencing with your Bose Soundlink Flex speaker. If the battery charge level drains at a faster rate than expected, kindly try the following troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/articles/HC32/productCodes/SLFLXII-SPEAKERWIRELESS/article.html
Alternatively, please contact our customer service team here:
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
https://www.bose.co.uk/en_gb/support/articles/HC32/productCodes/SLFLXII-SPEAKERWIRELESS/article.html
Alternatively, please contact our customer service team here:
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great little speaker
on May 19, 2025
Posted by: Erb
Gender:Male
Length of ownership:1 month
Bought this for my wife, as she's been wanting to upgrade her cheap amazon speaker. This thing is great. Has great bass and the sound is crystal clear. She loves it.
Written by a customer while visiting bose.com
Customer Rating
5
BOSE FOR THE WIN
on May 21, 2025
Posted by: Sarah C
Gender:Female
Length of ownership:3 months
I LOOOOOOVE my new speaker!! It about blew my hair back when I first got it connected and kicked on🤯The sound quality is UNBELIEVABLE!! So crisp and clear. It's like having a live band in my car, living room, or wherever I happen to be listening to it. Money WELL spent!!
Written by a customer while visiting bose.com
Customer Rating
5
Compact, built well, great sound
on May 21, 2025
Posted by: MarlaM
Gender:Female
Length of ownership:1 month
Very happy with my purchase. My 2nd BOSE product, 1st being radio/alarm clock. Still going strong. Charges very fast and love how it alerts me when battery low. Great sound! I hope this lasts me a long time. My radio over 10yrs old.
Written by a customer while visiting bose.com