Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Average customer rating
4.7
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
369
4 Stars
47
3 Stars
19
2 Stars
10
1 Star
6
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Customer Rating
1
Not easy
on May 2, 2025
Posted by: Smitty
I BOUGHT THIS TO LINK WITH A SIMILAR YEAR OLDER BOSE CANNOT GET IT TO PAIR FOR STEREO
Response from bose.comBy Bose, Customer Support, May 2, 2025
Hi Smitty.
Thank you for your post. You need another Soundlink Flex 2 to pair two speakers. Stereo Mode allows you to unlock a stereo audio experience where the left and right speaker play separately. To use Stereo Mode with a SoundLink Flex (2nd Gen) Speaker, a second SoundLink Flex (2nd Gen) is required. When connecting two SoundLink Flex (2nd Gen) speakers via the shortcut button, Stereo Mode will be the default. You can switch between Stereo Mode and Party Mode via one product press of the shortcut button or in the Bose app via the toggle. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU.
JaiSan - Customer Support
Thank you for your post. You need another Soundlink Flex 2 to pair two speakers. Stereo Mode allows you to unlock a stereo audio experience where the left and right speaker play separately. To use Stereo Mode with a SoundLink Flex (2nd Gen) Speaker, a second SoundLink Flex (2nd Gen) is required. When connecting two SoundLink Flex (2nd Gen) speakers via the shortcut button, Stereo Mode will be the default. You can switch between Stereo Mode and Party Mode via one product press of the shortcut button or in the Bose app via the toggle. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU.
JaiSan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Features and very loud sound!
on May 3, 2025
Posted by: mellop04
Gender:Female
Length of ownership:1 month
I bought this speaker less than a month and I LOVE It! Everything is perfect even the size of it is practical so you can take it with you anywhere!
Written by a customer while visiting bose.com
Customer Rating
5
Bose best
on May 4, 2025
Posted by: Vic bose
Gender:Male
Length of ownership:1 month
Since my purchase about 3 weeks. I can't believe how awesome this speaker sounds. It's absolutely delicious to the ears and puts forth sounds that's unbelievable due to its size.. so small yet big sounds Is that possible? They did it.. get one enjoy.
Written by a customer while visiting bose.com
Customer Rating
5
Everyone must own one
on May 7, 2025
Posted by: Mel23
Gender:Female
Length of ownership:1 month
I bought a few weeks ago and had two others buy it. In love with the color and texture of material. Sound is impeccable like always. Perfect size. Love how it tells you how much battery is left.
Written by a customer while visiting bose.com
Customer Rating
5
Just, wow
on May 8, 2025
Posted by: Toolz88
Gender:Male
Length of ownership:1 week
Just an amazing little pocket rocket for a portable surprise. Easily pairs well with the app, feels really grippy in your hands, and is water resistant
Written by a customer while visiting bose.com
Customer Rating
3
Stereo Issues
on May 9, 2025
Posted by: NancyO
Gender:Female
Length of ownership:1 month
I bought 2 of these so I could link them for stereo, however, it is extremely problematic trying to link them. It usually takes me a good 20 minutes of pushing the shortcut button before it finally connects. I have read everything I can about the issue and how to link them but it always requires hitting the pairing button over and over, turning it on and off, removing the connection from wi-fi and reconnecting and other trouble shooting before they pair. I love the sound, size and appearance but am extremely frustrated with the ability to operate them in stereo mode.
Response from bose.comBy Bose, Customer Support, May 9, 2025
Hello Nancy, glad that you are enjoying the sound quality and appearance of the 2nd Gen SoundLink Flex speakers. If you are experiencing issues with getting the speakers into Party or Stereo mode, we do have troubleshooting steps that can help on our support website here: https://bose.life/437IeQP.
Should you need any additional assistance with this, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Should you need any additional assistance with this, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound
on May 10, 2025
Posted by: myflex
Gender:Female
Length of ownership:1 month
After hearing my sister and brother in law brag about this portable speaker, and because I have been purchasing Bose products, all the way back to the Wave radio, I decided to jump in and make another Bose purchase. I'm glad that I did because the wonderful and I can enjoy some of my favorite music while I work on my computer.
Written by a customer while visiting bose.com
Customer Rating
4
I still love it!
on May 10, 2025
Posted by: Hibiscus
I bought this speaker to replace my Special Edition Speaker, it's great but I prefer my old one.
Written by a customer while visiting bose.com