Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Average customer rating
4.7
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
369
4 Stars
47
3 Stars
19
2 Stars
10
1 Star
6
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Customer Rating
5
Compact and LOUD!
on October 19, 2024
Posted by: ava1225
Gender:Female
Length of ownership:1 month
Bose's SoundLink Flex Portable Bluetooth Speaker is tiny but MIGHTY! The audio quality delivers smooth, clear and crisp sound that allows me to catch every beat. My son even splashed it a few times in the pool and this little guy was unfazed! Connecting to it is a breeze, just turn on and go. Love throwing this in my bag for a quick get together rather than lug around a heavy huge speaker.
Written by a customer while visiting bose.com
Customer Rating
3
Pint-sized party!
on October 19, 2024
Posted by: thedailydarbster
Gender:Female
Length of ownership:1 month
The new SoundLink Flex packs a punch in a smaller footprint! It's become my go-to speaker for work days when I listen to anything from lofi beats to big band jazz to podcasts. The names Bose suggests in the app are bemusing (I went with Pint-sized Party) and the Flex is a good size for carrying around.
I like how Bose put the charging port on the side vs. the back like the SoundLink Max. You can even create a shortcut using the third button from the left to connect more than one Flex speaker together for a surround sound effect. I've had no issues with connectivity and the battery life lasts about a few days before the next charge, even with daily/heavy use.
The bass is fairly well-rounded for the small size, but between Flex and SoundLink Max, the Max definitely takes the cake in this department. I've also realized the Flex does not do so well with video calls - the sound crackles and breaks up. This surprised me because it does just fine with online videos. At the time of writing, I wasn't able to connect the Flex and Max, but I wrote in and Bose says this feature will become available in a future update!
Response from bose.comBy Customer Support, October 21, 2024
Thank you for sharing your experience with the SoundLink Flex! We're thrilled to hear that it's become your go-to speaker for workdays, handling a variety of audio genres with ease. It’s great to know that you appreciate the design choices and the portability of the Flex, as well as the convenient shortcut feature for connecting multiple speakers.
We're also glad to hear that you found the battery life satisfactory and that the connectivity has been reliable. Regarding the sound quality during video calls, we apologize for the crackling and disruptions you've experienced. We're continuously working on improving the performance. If you need any assistance in the meantime, please don't hesitate to reach out. You can do so via this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
We're also glad to hear that you found the battery life satisfactory and that the connectivity has been reliable. Regarding the sound quality during video calls, we apologize for the crackling and disruptions you've experienced. We're continuously working on improving the performance. If you need any assistance in the meantime, please don't hesitate to reach out. You can do so via this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great portable speaker
on October 19, 2024
Posted by: Genesis
Gender:Male
Length of ownership:1 month
This is my go-to portable speaker as it delivers great sound for the price and weight. It weights around 1.3lbs which is easy enough to carry around.
Some features I wish it offered was a hook on the strap so that I can just hook it onto my bag without needing a carabiner or similar hook and a 3.5mm jack so it can connect to older devices as an output.
Written by a customer while visiting bose.com
Customer Rating
5
So Many Uses!!!
on October 19, 2024
Posted by: ACM302301
Gender:Female
Length of ownership:1 month
I love this speaker! I literally take it everywhere and use it for so many things. It’s lightweight and small but sounds like it’s 10x its size. It’s great to use while on the treadmill or stationary bike and because of its size it rests securely with no risk of falling off. We take it to the pool, to the playground, to the soccer field, and even strap it to the baby stroller when we go for walks. Since we have small kids and don’t want the TV to be too loud after bedtime, we connect the speaker to the TV then sit it right next to us on the couch! It’s a game changer to be able to hear at the volume you want without risk of waking the kiddos up!! I’m having a difficult time thinking of anything that I’d wish were different for the speaker except for the beep when you power it up is a bit too loud, but even that’s not really a big deal. Oh I almost forgot that it charges really fast too. I mean I think it only took like 30 min to go from 10% to 100% and the battery life is awesome. This speaker is totally worth it, go ahead and get one for yourself.
Written by a customer while visiting bose.com
Customer Rating
5
Small in stature containing a massive sound
on October 20, 2024
Posted by: Redhawk
Gender:Male
Length of ownership:1 month
The Bose Flex 2 SoundLink is a remarkably small speaker that packs a ton of audible punch while on the go. I’ve bought numerous portable/Bluetooth speakers over the years, and none come close to this latest model from Bose! This speaker's footprint is less than a third of its bigger brother (the Bose SoundLink Max) and carries a minor lower register penalty from its diminutive size. However, the audio wizards at Bose struck the perfect balance between weight, size, and performance in my mind.
I’ve taken this speaker everywhere, testing it in numerous settings before posting this feedback. It joined me on my recent whitetail hunting trip on the eastern plains, saw the top of a 14,000-foot mountain on a backpacking expedition, and has flown coast to coast in my backpack while on business travel. This speaker has been a fantastic travel companion and hasn’t slowed me down one bit. If you are hunting for a focused sound, place the speaker upright towards your seating position. However, if you want a more room-filling experience, laying it down (speakers firing up) gives the best experience for this situation.
Let’s talk about some musical choices used during this evaluation. I gravitate towards Metalcore, Rock, and fairly bass-heavy musical styles. As alluded to earlier, the larger SoundLink Max digs deeper, but the trade-off is a significantly heavier speaker (not to mention a much more significant dent in your wallet). One of the first songs I usually try is Post Malone’s Rockstar to see how low a speaker goes, and for this tiny speaker, it performed remarkably well. I then try Bullet to the Heart - Revanent (played in F key with a significant double bass kick). You can hear each distinct slap of the bass kick pedal, and they do not get muddied at all (unlike one of its competitors, the Beats Pill, which failed to produce the same distinction). I then switched to Written by Wolves - Goddess to hear how it handles Rock meets EDM music — fantastic! For a blend between metal and R&B, Jeris Johnson’s When the Darkness Comes fits the bill, and this was the most surprising experience. The Flex 2 SoundLink sounds fantastic during the lower beat hits post-chorus! Moving to slower music, Jelly Roll - I Am Not Okay tests against his signature growl and voice gravel. What an excellent little speaker!
However, I think my favorite use case is a bit of an oddity — it is FANTASTIC for telepresence meetings (Zoom, Microsoft Teams, WebEx, and Amazon Chime). I tired of my smaller monitor-style speakers on my limited desk space, which admittedly is dominated by my 49” Dell monitor, MacBook Pro, and peripherals. Linking this Flex 2 SoundLink via Bluetooth was a snap, and it fits perfectly below the monitor. I could clearly hear all the meeting participants. Other participants told me that the built-in microphone also made my voice sound warm and inviting on their end of the call.
One small area that I would love to see more improvement is Bose’s newest Speaker Linking feature. It functions perfectly between two identical Flex 2 SoundLink models, but it does not work between dissimilar models within the same SoundLink family (for example, one Flex 2 and one SoundLink Max). I’m sure there is a reason why this doesn’t work, but I would love to have this functionality if possible.
Written by a customer while visiting bose.com
Customer Rating
5
No other speaker comes close!
on October 26, 2024
Posted by: Pamlet211
Gender:Female
Length of ownership:6 months
This one is for my father for Christmas. I bought mine a few months ago and it goes everywhere with me. Incredible sound even for the road. I had to drive to LA a couple of weeks ago from Texas in a noisy truck and I could hear my books, maps, and music perfectly! I know my dad will be as thrilled as I am!
Written by a customer while visiting bose.com
Customer Rating
5
POWERFUL
on October 28, 2024
Posted by: ADG
Gender:Female
Length of ownership:1 month
BEST - MOST POWERFUL PORTABLE BLUE TOOTH SPEAKER I HAVE EVER OWN. I DONATED ALL THE OLD ONES I HAD.
Written by a customer while visiting bose.com
Customer Rating
5
Everything I wanted
on November 11, 2024
Posted by: Radicalgal
Gender:Female
Length of ownership:1 month
I picked out this speaker as a birthday present to myself and I couldn’t be happier with my decision. The sound quality and overall build of the speaker is everything I could ask for. It being waterproof was a must for me and it showing that it can hold up to my steaming showers.
Written by a customer while visiting bose.com