Customer reviews from apc.com
APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, AVR, LCD - Tower - 16 Hour Recharge - 3 Minute Stand-by - Black
Average customer rating
4.2
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
17
4 Stars
5
3 Stars
0
2 Stars
1
1 Star
3
92%of customers recommend this product.
(
23 out of
25)
Customer Reviews for APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, AVR, LCD - Tower - 16 Hour Recharge - 3 Minute Stand-by - Black
Posted by: Terps289
from Aldie, Va
Verified Purchase:Yes
[This review was collected as part of a promotion.] UPS is second to none. Well built as the quality of the product stands out.
Pros: Ease of Management, Good Value, High Quality, Good Vendor Support
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Battery wast connected/detected
on September 11, 2023
Posted by: Ahmed
from Chantilly
The unit I got didn't detect any battery inside, although it says QC passed ! I wish Somone from APC can help me with addressing the issue and fix it
No, I would not recommend this to a friend.
Response from apc.comBy Henry Lacsado II - APC, NAM CCC, September 15, 2023
Thanks for your inquiry and I apologize that you were having a concern with your APC UPS. Our UPS batteries are being shipped as disconnected, due to the mandate of the US Dept of Transportation, please check this article as well for more info: https://www.apc.com/ph/en/faqs/FA158879/
Please refer to the user's manual on how to connect the battery and also check the connector and terminals if they are in good shape.
Please refer to the user's manual on how to connect the battery and also check the connector and terminals if they are in good shape.
Written by a customer while visiting apc.com
Customer Rating
1
fails self test, softwar disregards setting silenc
on March 25, 2023
Posted by: MaxVision
from Lake Oswego
After a few months it spontaneously would drop to battery charge zero and beep it's head off saying it failed self-test. I recycled the packing and box so can't return it. I keep using it until I can get an actual working decent UPS and it seems to function, but it fails every week or so an does it's beeping. Battery goes back up to 100% and works for another week.
Cons: Low Confidence in 24/7 Uptime
Response from apc.comBy CCC, March 27, 2023
Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. At your convenience I recommend reaching out to an APCbySchneider support team for further assistance in resolving the issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Written by a customer while visiting apc.com
Customer Rating
1
Doesn't last very long.
on October 12, 2022
Posted by: Snork
from Palm Beach Gardens, FL
I have a tower PC and monitor hooked up, with a small router and phone, and the battery doesn't even last 10 minutes from full, with the PC idling. It drains so quick I can literally watch the squares in the battery icon go away the minutes I watch. This should get me a good half an hour at least, but comes nowhere close. I'm going to look elsewhere for UPS during my next purchase, which will probably be soon since this one doesn't seem to really work well.
Cons: Low Confidence in 24/7 Uptime
No, I would not recommend this to a friend.
Response from apc.comBy CCC, December 7, 2022
Thank you for taking the time to review our UPS. I am sorry to hear that the runtime isn't as expected. There is a chance that the PC is pulling more power than expected. The load would be around 450 watts to provide around 10 minutes of runtime. If the load is lower than that I recommend reaching out to an APCbySchneiderElectric support team for further assistance. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Written by a customer while visiting apc.com
Customer Rating
4
Good Product - No Mac Software Support :(
on June 7, 2022
Posted by: Mark S
from Titusville, Florida
it's a pretty good product. Overall solid support - and I have 3 of these in my home. one for my home office and one for each home theater setup. I live in Florida - the lightning capital of the Western hemisphere, and these do a good job. But I'm unable to log into these these boxes, because there is not software written for Mac OS, which is completely unacceptable today
Pros: Easy to Perform Maintenance, High Quality, High Confidence Level in 24/7 Uptime
Cons: Difficult Management, Lacking Vendor Support
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Amazing little unit
on December 9, 2021
Posted by: jgabrenas
from Athol, Ma
[This review was collected as part of a promotion.] This is a great unit for its size, we use 6 + in our network closets to keep our NVR running in the event of a power surge or outage so we can safety shut them down properly
Pros: Energy Efficient, Good Value, Fast, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great value and features for my customers
on November 19, 2021
Posted by: mzamarripa11
from Colorado Springs, Colorado
[This review was collected as part of a promotion.] I've purchased several of these APC 1500 Pro backup units for my customers and couldn't be more please. Great value and features. LCD makes it easy to check status and health of unit. This is my "go to" for most server and network deployments.
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Easy to use and reliable
on October 26, 2021
Posted by: MABlack
from Clallam Bay, WA
[This review was collected as part of a promotion.] I have been using APC UPS for quite some time and this size and weight of this unit is very user friendly. I support life safety systems that can't go down and APC has protected my equipment and kept things going when the power goes out.
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com