Customer reviews from apc.com
APC - Br1500ms2 Back-ups Pro 10-outlet/2-usb 1,500-va Battery Back-up And Surge Protector - Black
Average customer rating
4.6
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
28
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
2
93%of customers recommend this product.
(
25 out of
27)
Customer Reviews for APC - Br1500ms2 Back-ups Pro 10-outlet/2-usb 1,500-va Battery Back-up And Surge Protector - Black
Customer Rating
5
Runtime
on March 10, 2021
Posted by: NMelo
from Hayward, CA
I have a cable modem, phone base, and NAS (Synology DS216j) plugged into it.
I noticed the NAS causes the load to vary depending on CPU load, fan speed, etc. This may explain the runtime variations another reported.
I would like to have some sort of network management to monitor the unit in more detail, as the USB interface is connected to the NAS, but at this price range I see as a great value.
I noticed the NAS causes the load to vary depending on CPU load, fan speed, etc. This may explain the runtime variations another reported.
I would like to have some sort of network management to monitor the unit in more detail, as the USB interface is connected to the NAS, but at this price range I see as a great value.
Pros: Good Value
Written by a customer while visiting apc.com
Customer Rating
4
Great except for the battery hookup experience
on October 7, 2023
Posted by: RetroGeek
Verified Purchase:Yes
Overall, like most APC devices, this is a great device. I have a previous model design for this UPS and I love the newer design except for one thing - the battery hookup. Hooking up the battery on the previous design was much easier, now it requires messing with an actual wire which isn't a bad thing in general, but APC made the wire length awkward, too stiff, and with a very weak outer sheath that is surrounded by sharp plastic. Trying to hook up the battery without damaging the wire was an absolute chore I don't wish to do again.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: JJJB
Verified Purchase:Yes
Excellent unit, works as expected. Compact, intuitive. Did not use the software.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
Unexpected UPS Failure
on June 2, 2022
Posted by: BillMc2673
from SoCal
I have had this unit since mid-April and it has got the job done on two occasions, but tonight it tripped offline, and I can't for the life of me figure out why. The display indicates only 50% load as I write this review, but when it tripped my computer wasn't being used. I bought this device to prevent this from happening! Any ideas?
Cons: Low Confidence in 24/7 Uptime
Written by a customer while visiting apc.com
Customer Rating
4
Beefy Backup BR1500MS2
on February 9, 2021
Posted by: pxsdaemon
from Mount Airy, MD
Purchased this unit to protect key computing devices, to include a Synology DS1520+. The total load, according to the APC front panel, is one bar. So, with the little equipment I have hooked up, this should run for quite awhile. However, on a test run (pulled the plug to simulate an outage), the unit drops from 78-minutes to 58-minutes runtime within 30-seconds and the battery monitor dropped from 5-bars to 3-bars in the same amount of time. This was quite surprising, given this is only hooked up to four devices and a minimal draw. I didn't let it go beyond a minute / minute and 1/2 as it seemed to settle at 58-minutes and I didn't want to needlessly cause long term drain on the battery. On a positive note, this interfaces beautifully with the Synology, it automatically alerted me, and was prepared to shutdown to preserve data. So, all things considered, the battery in the APC or it's suspiciously rapid drain makes me wary on how long this will hold out on standby, but it seems to work and given these facts I'd say worth a solid 4-stars. Could be better if the drain wasn't as bad, but pleasantly adequate.
Pros: Easy to Perform Maintenance, Ease of Management, Good Value
Cons: Low Confidence in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Buyer Beware
on January 16, 2024
Posted by: Explosives_Fox
from San Antonio, Texas
I know there are a lot of positive reviews about APC and its products but as a first-timer into the UPS space I'm beyond unimpressed. Not only has the unit failed to switch between battery and wall power fast enough to prevent a sudden computer shutdown during an outage on multiple occasions ( the sole purpose for this product existing), but the quality and design of the product need to seriously be reviewed by APC Engineers. I Purchased this product less than three years ago, and in that time I have gone through three units. My first one shut off during a power outage and refused to turn back on. After being sent a replacement free of charge the second unit was dead on arrival, and after receiving a third unit that powered on I thought all was well. Then less than 10 months later I turned off the unit to relocate it in my apartment, and upon trying to turn it back on it started smoking with a horrible odor and set off the fire alarms. I'm almost certain a capacitor blew (Which is toxic) and means I now will have to put up with a 4th unit in less than 3 years. I want to say I'm just seriously unlucky but I've seen numerous reviews and discussions on other sites about this same issue, and customers going through 2-7 units in the lifespan of one battery (3-4 years). This unit has numerous flaws from mosfets cracking from being at the upper limit of their rating, to capacitors blowing from once again being stressed to their upper limit, to the PCB itself being of poor quality and resembling a "90's hand-soldered PCB" quoting a review on amazon with photos to match. For the (Pro) badge and this being APC's most expensive consumer household product I find this to be a disgrace and a cash grab more than a renowned product meant to have any vital/important equipment attached to it. Its ONLY saving grace is the connected equipment insurance policy that comes with the product, but what's the point of buying this product if it just increases the likelihood of damaging your equipment? I'm likely never returning to APC unless they can get this hot mess express turned around. I honestly suggest just a high-end surge protector and a high-quality PC power supply, while it sucks that your pc will still shut off unexpectedly, at least it greatly decreases your chances of failing and damaging sensitive, well-made electronics.
Cons: Too Expensive, Part Failure, Low Confidence in 24/7 Uptime
No, I would not recommend this to a friend.
Response from apc.comBy APCbySchneider, NAM CCC, January 19, 2024
Thank you for taking the time to review our BR1500MS2 UPS. We are sorry to hear about the issues you have encountered and apologize for any inconvenience it has caused. At Schneider Electric we take customer concerns very seriously and as so, our Quality Engineers monitor the products' performance in the field very closely. At this time, there are no known field issues related to the BR1500MS2 model that have been cascaded to our technical support team. We also assure that our units are being tested before they are released for sales. Please reach us out via chat or phone for better assistance regarding your situation.
Written by a customer while visiting apc.com
Customer Rating
1
terrible!
on July 17, 2024
Posted by: apcguy
did the opposite of what you want failing multiple times
No, I would not recommend this to a friend.
Response from apc.comBy APCbySchneider, July 23, 2024
Thank you for taking the time to review our BR1500MS2. We appreciate the feedback. If your unit is not operating properly, we will be happy to diagnose this and replace if necessary. Please do not hesitate to contact an APC by Schneider support team if you need any further assistance. We offer chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Written by a customer while visiting apc.com
Customer Rating
5
Excellent UPS for home network setup!
on May 30, 2023
Posted by: KyleH
from Kansas City, Mo
[This review was collected as part of a promotion.] I'm a computer enthusiast who runs a home server, NAS, and PoE networking gear for multiple APs and it's very important to me to have my computing gear stay online as much as possible because I self-host a lot of services, including my home automation system, Home Assistant. In particular, I don't want my NAS hard drives losing power suddenly in the middle of writes in case my home power flickers. I've been looking to upgrade my UPS for a while and was excited to get the opportunity to test out the APC Back-UPS Pro. I couldn't be happier with this UPS as an upgrade for my home network setup!
The 1500VA capacity of the Back-UPS Pro is fantastic, which more than doubles my previous UPS's capacity. Not only that, it looks great under my desk and resembles a small desktop tower computer. I love the LCD display that shows information about power status, load and battery runtime time. It has 10 standard power connectors on the back, 5 of those connectors are battery backed, and the other 5 are surge protection only. I love that this UPS features AVR to smooth out voltage fluctuations to help my various power supplies last longer.
I love that I can hook up this UPS to my Linux server via the included data cable and interface with Network UPS Tools (NUT) to customize power loss alerts and gracefully shutdown my entire infrastructure if it's been on battery power for too long. I wish I didn't have to special special cable to get this to work though. My absolute favorite part about this setup is that I can hook up NUT to Home Assistant and Grafana to graph my entire network's power usage over time!
Overall, I'm super-happy with this UPS – It has tons of power ports, the LCD screen is very handy, it features AVR, and has a huge 1500VA capacity that should keep my system up and running for many minutes in the event of power failure. This is hands-down the best UPS I've ever owned!
Pros: Energy Efficient, Ease of Management, Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com