Customer Reviews for APC - Br1500ms2 Back-ups Pro 10-outlet/2-usb 1,500-va Battery Back-up And Surge Protector - Black
Customer Rating
5
Don't buy too quickly
on March 12, 2026
Posted by: Norman P.
I wish Schneider would have had me take out my non-working battery, unplug it, plug it in again, and try it. After I ordered a new one I tried the unplug trick and that battery has worked fine since Jan 22, 2026. They were in a big hurry to sell me a new one.
I purchased several of these UPSs for my home office and networking equipment. It has been a great addition. My home has poor quality power which affects my computer and sound system. After adding the UPS, I have had no issues. Additionally, the LCD screen allows me to quickly and easily check the UPS status, run time, and power input/output analytics. It has allowed me to work through several small power outages and kept me from losing internet connection. My oldest one is going on 5 years on the original battery without a single issue. I could not recommend this UPS highly enough.
Pros: Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, High Confidence Level in 24/7 Uptime
did the opposite of what you want failing multiple times
No, I would not recommend this to a friend.
Response from apc.comBy APCbySchneider, July 23, 2024
Thank you for taking the time to review our BR1500MS2. We appreciate the feedback. If your unit is not operating properly, we will be happy to diagnose this and replace if necessary. Please do not hesitate to contact an APC by Schneider support team if you need any further assistance. We offer chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Unit received 07/01/2024, installed 07/05/2024. Working properly. So far computer and communications equipment has 100% up time. I have installed/used APC products in the past for employers and this was the reason I chose APC for home. Easy setup and it is working well. Instructions are easy to follow. Would recommend expanded instructions if using this unit to manage power spikes for Ethernet cable into/out of UPS unit as it relates to the ground terminal screw. I called APC technical and finally got an explanation what this ground screw is used for, but not much explanation how to connect it to house ground. At this time, I am not using this feature.
Pros: Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I have only had this unit for about a week, but has worked great so far. Much better than the BGM1500B which immediately arc flashed upon first use. I returned that without any issue but could not get the newer version BGM1500B-US at the APC web-site or any of their affiliates that I have heard of (only one affiliate claimed to have them in stock, but I did not want to order from a business that is completely unknown to me).
Pros: Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime