Can't use my pen on my laptop It won't connect....
Response from lenovo.comBy Thomas DSouza, Lenovo, January 13, 2026
Hello,
Thank you for sharing your concern. We’re sorry to hear that your Lenovo Precision Pen 2 isn’t connecting to your laptop. This could be due to compatibility or driver issues. Please reach out to our support team at 1-855-253-6686 so we can assist you with troubleshooting steps, including checking device compatibility, updating drivers, and ensuring proper settings. We’ll work with you to get your pen working as expected.
[This review was collected as part of a promotion.] Looked great and all but just wasn’t compatible with ny tablet. The team did however do an excellent job at replacing the product!
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 21, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are so glad that you are happy with our product and services. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
I recently bought the pen to replace my Lenovo Digital Pen 2. The Precision Pen is definitely better than the Digital Pen in terms of reducing the hand interfering with digital drawing or writing on my Lenovo Yoga 7i. I am happy with it. However, the Precision Pen has another problem. When I use it on the Microsoft Whiteboard or Power Point slide, I noticed that the drawing and hand writing were a few millimeters away from the tip of the pen. Although the problem does not happen daily, it is really annoying when it happens. Windows calibration helps for a while. Then, the problem happens again. Other than this problem, the pen is easy to use.
[This review was collected as part of a promotion.] Much better than the included pen with my X12 detachable! Smoother, better pressure sensitivity, and I love that it's rechargeable. Would be 5 stars if the price was lower!
[This review was collected as part of a promotion.] It is very comfortable and easy to use. I like it a whole lot I just wish it had its own special box.
[This review was collected as part of a promotion.] So far the pen seems good - seems to work well with my yoga 7 and battery seems to last long. I like the two shortcut buttons although a third button would have made it more convenient. I'm mostly happy with the product but I think for the price it is sold at the pen should address the following problems: There's a clear lag when my hand rests on the screen while writing (in One Note). Also, there seems to be no clear indicator for low battery. I'm also a little disappointed that Lenovo stopped providing the pen case with the pen especially since they only provide one replacement tip. This pen would have benefitted from having some sort of protective case and a magnetic attachment to the laptop/pad. Finally it's lacking a list showing which Lenovo products are compatible with the precision pen 2.
[This review was collected as part of a promotion.] Absolutely fantastic. I love this pen. You can even hover over the tablet with out even touching the screen and you are able to open and close apps. Drawing with it, is an absolute dream.