[This review was collected as part of a promotion.] Keyboard didn't meet my expectations.. Didn't tilt high enough and key travel didn't make for good typing. Mouse felt low quality.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 21, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to better accommodate your needs, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Looks and feel of a wired mouse. Very happy with it. Top cover of mouse comes off easily for access to USB receiver, which plugs into side of laptop. Comes with battery, also accessed by removing top of mouse. On/off switch is on the bottom. Bought this as a package with wireless external keyboard.
[This review was collected as part of a promotion.] The wireless keyboard was easy to set up and work's great.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 7, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
I’ve been using this keyboard and mouse combo for years. When one no longer works, I purchase a new one. It’s obviously what I’ve grown accustom to over the year, but when I try to use another combo, it’s never the right fit.
This combo worked fine about 3 month or so and I was really happy for getting rid of the clutter on my desk. But recently, mouse started acting weirdly. It registers and sends most clicks as double click. It is really frustrating since instead of selecting file, it opens. Some software becomes impossible to use since double clicks ends a task. After some research on the net, I found out that it is a common problem known as "debouncing" with the switches on the mouse.
What is more disturbing is that it is impossible to start a service request. On the Lenovo's support web page, the S/N is not recognized no matter how I enter it. I would expect Lenovo to address both the debouncing and the support page problems.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 27, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please contact our Technical Support at https://support.lenovo.com/us/en/.