Customer reviews from lenovo.com
Lenovo - Digital Pen 2 - 1 - Active - Gray
Average customer rating
4.5
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
67
4 Stars
20
3 Stars
6
2 Stars
2
1 Star
4
96%of customers recommend this product.
(
68 out of
71)
Customer Reviews for Lenovo - Digital Pen 2 - 1 - Active - Gray
Posted by: LenovoFan2024
from Brooklyn New York
Verified Purchase:Yes
Best price for an acessory of its own brand. Great job Lenovo
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: sarah72
from chicago, il
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like it! There was a slight learning curve, but once I got used to it it was great!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Most Disappointing Anniversary Gift
on July 1, 2023
Posted by: r4spb3rry_t4rt
My boyfriend got this pen for me for our 3 year anniversary, and right out of the box it is the worst pen in the world. I was so excited to use this with my Lenovo Yoga because of the tablet function but it is so laggy that I can't even write a couple letters in the search bar function without it dragging and making unfinished, jagged lines. I've updated the drivers, I've looked at the pen settings app (even though that wasn't necessary because this pen isn't connected via bluetooth), and nothing is fixing this issue
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 3, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: CParris
from Renton, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great Laptop, I love the ease of use and flexibility of screen position. A little heavy but it is a larger screen. Flips to act like a 3rd screen when connected to my double monitors.
Written by a customer while visiting lenovo.com
Posted by: Abby S
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pen claims to be compatible with my computer but still didn’t work and I even bought a different battery to check if that was why but still didn’t work
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, August 23, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand what you might have been experiencing.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: W D Chew Consulting
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased for ThinkPad X1 to supplement the integrated stylus. Stylus is tiny, like a phone stylus, and is good to always be with the laptop. But I wanted a larger pen that is easier to hold.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ksue
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great little pen. It took me a while to realize I did not have to pair it with my laptop. I am just in the beginning phases of learning various uses for it
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: echogirl
from Gainesville, FL.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quick service, seems to be working just fine now. Shipping was super easy. Box took a bit to get here but otherwise everything ran smoothly.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com